| | h1. Working with IBM Support |
| | |
| | [IBM Software Support|http://www.ibm.com/software/support/] is the department within [IBM Software Group] that supports any and all of the software products. |
| | |
| | Some helpful resources: |
| | * [IBM Support Assistant] |
| | * [developerWorks Discussion Forums] |
| | * [WebSphere Support Technical Exchange] |
| | * [IBM Alerts] |
| | |
| | Here are some especially interesting support documents: |
| | * [Creating a HA Link between WebSphere MQ and a Service Integration Bus] |
| | | * [Pausing SIBus MDBs] |
| | |
| | h2. Blog Postings |
| | |
| | Here's what I've documented so far on my blog: |
| | * [WAS: Working with IBM Support|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_working_with_ibm_support] |
| | * [WAS: Contacting IBM Software Support|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_contacting_ibm_software_support] |
| | * [WAS: Supported Prerequisites|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_supported_prerequisites] |
| | * [WAS: IBM Software Support Lifecycle and End of Support|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_ibm_software_support_lifecycle] |
| | * [WAS: Keeping WAS Up-To-Date|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_keeping_was_up_to] |
| | * [WAS: IBM Update Installer for WebSphere Software|http://www.ibm.com/developerworks/blogs/page/woolf?entry=was_ibm_update_installer_for] |
| | * [RAD 6: Keeping RAD Up-To-Date|http://www.ibm.com/developerworks/blogs/page/woolf?entry=rad_6_keeping_rad_up] |
| | * [RAD 6: Keeping Your Test Servers Up-To-Date|http://www.ibm.com/developerworks/blogs/page/woolf?entry=rad_6_keeping_your_test] |
| | * [Free Tech Support for Independent Software Vendors|http://www.ibm.com/developerworks/blogs/page/woolf?entry=free_tech_support_for_independent] |
