"Hitech's mission is to provide highly reliable, customizable and cost-effective solutions to meet the increasingly complex system integration challenges of forward-thinking public safety agencies. Our success is a result of a continuous focus on customer service and satisfaction."

Hitech Systems, Inc. is a privately-held company founded in 1981 by Hitech's President Henry P. Unger. Unger is well known in the public safety community, and was selected as Co-Chair of the APCO Project 36 Technical Working Group. The company's reputation has been built, and successfully maintained, by its keen attention to customer service and technical support. When you talk to Hitech customers, they repeatedly tell you that the company's personal attention to their needs and way of doing business is why they chose Hitech Systems as their partner in public safety.

Hitech's mission is to provide highly reliable, customizable and cost-effective solutions to meet the increasingly complex system integration challenges of forward-thinking public safety agencies. Their success is a result of a continuous focus on customer service and satisfaction. Many public safety agencies have been Hitech customers for more than twenty years.

Hitech Systems' 24x7 support team and reliable SafetyNet suite of integrated products and services meet the demands of today's public safety environment, which requires continuous computer availability to ensure safety in emergency situations.

Hitech has a cost-effectively integrating a variety of technologies spanning proprietary systems, legacy applications, wireless networks, telephony, and the latest Internet protocols. The company's principal product, the SafetyNet suite of public safety software, consists of SafetyNet CAD, SafetyNet RMS, SafetyNet FMS, SafetyNet JMS and SafetyNet Mobile applications. In addition, Hitech offers the widest variety of custom modules and interfaces in the industry.

For more information visit http://www.hitech.com
 
Customer Success

"You don't stay with the same company for more than a decade if they don't provide excellent products, customer service and support. We've had Hitech SafetyNet products since 1989 and have no plans of changing. Hitech's software helps us deliver real-time, life-saving responses to our citizens."
-Randall Lewis, Assistant Director, Washington County E 9_1_1, Tennessee

 

"Hitech's SafetyNet Mobile Client software is simple, intuitive, reliable, flexible, fast, and effective for our patrol officers. We trained officers for four hours when we first received the software. Now they refuse to use a vehicle without SafetyNet Mobile Client. Our officers access federal, state, and local database returns within five to ten seconds at the busiest times of the day. The seamless integration of Hitech products provides our officers instantaneous access to millions of records in the SafetyNet RMS and SafetyNet CAD systems. They can view booking photos, other photos and associated data for persons, locations, and vehicles, which are imported or scanned into the system in about thirty seconds at less than 19.2 kbps. In addition, Hitech gives you the tools to change SafetyNet Mobile Client output data to meet changing organizational and community needs without costing you anything. Our Hitech system has operated continuously for more than two years with only about five to ten total hours of downtime. System maintenance and changes to output files are done "on the fly" with no interruption to services and software upgrades are free under the maintenance agreement."
-Chief Joe Leonardi, Redondo Beach Police Department, California