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Integrating IT monitoring and business activity monitoring

developerWorks

Level: Intermediate

John Alcorn (jalcorn@us.ibm.com), Senior Software Engineer, IBM 
Janet Andersen (janteand@us.ibm.com), Senior Software Engineer, IBM
David E Cox (decox@us.ibm.com), Senior Technical Staff Member, IBM
Jim H. Frank (jhfrank@us.ibm.com), Senior Software Architect, IBM 
Vivian Huang (vivianh@ca.ibm.com), Staff Software Engineer, IBM

16 May 2008

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Learn how you can monitor IT and business activities on a single dashboard by converting ITCAM for SOA events for display and processing by WebSphere Business Monitor. Three sample scenarios illustrate how to define monitor models to configure WebSphere Business Monitor.

Overview

The first part of this article describes how to set up a communication link and configure an event format converter between ITCAM for SOA and WebSphere Business Monitor.

The second part describes three sample scenarios for processing ITCAM for SOA situations in WebSphere Business Monitor:

  • A Situation Monitor, which demonstrates the basic techniques for receiving ITCAM for SOA situation events, correlating them, extracting data, post-processing the extracted information, aggregating it, and visualizing results on a dashboard.
  • An Operation Monitor, which aggregates information about ITCAM for SOA situations by monitored service operation, and within each operation by service requester. It demonstrates some more advanced techniques for data aggregation and event post processing in WebSphere Business Monitor.
  • A Test Monitor, which merely extracts all data fields in ITCAM for SOA situation events. This monitor was written to test the communication link and the event format converter. It shows how to access the transmitted data fields.


Downloads

DescriptionNameSizeDownload method
Article in PDF formatWebSphere_Business_Monitor_and_ITCAM_for_SOA_Event_Integration.pdf3.1MBHTTP
Sample monitor modelsExampleMonitorModels.zip23KBHTTP
Information about download methodsGet Adobe® Reader®


About the authors

author photo

John Alcorn is the lead architect for the IBM Business Activity Monitoring (BAM) Platform. He has worked as a software engineer with IBM for the previous 14 years, with more than ten years on WebSphere products, including roles in both product development and software services. John has been a technical leader with the WebSphere Business Monitor product for over 3 years, and works closely with the IBM WebSphere Business Integration (WBI) team.

John is IBM-certified in XML technologies and in multiple WebSphere products, and is Sun™ certified in Java™ programming. He currently manages a team of developers at the Research Triangle Park lab in North Carolina. You can reach John at jalcorn@us.ibm.com.


Janet Andersen photo

Janet Andersen is a Senior Software Engineer on the IBM Tivoli Composite Application Manager (ITCAM) for SOA team. She worked on the design and development of the ITCAM for SOA integration with WebSphere Service Registry and Repository and the service-to-service topology support.

Prior to joining the ITCAM for SOA team, Janet was the development team lead on the WebSphere Everyplace Mobile Portal Enable product, which extends WebSphere Portal to support a wide range of mobile devices. Since joining IBM, Janet has worked on several WebSphere and Tivoli software products. You can reach Janet at janteand@us.ibm.com.


David Cox photo

David E Cox is a Senior Technical Staff Member responsible for Service Oriented Architecture management in Tivoli. He is the lead architect on the IBM Tivoli Composite Application Manager for SOA product. David is responsible for the interoperability between SOA management products and the WebSphere DataPower Appliance, WebSphere Service Registry and Repository, and WebSphere Business Monitor. He is a member of the Autonomic Tivoli Architecture Board and the Software Group Architecture Board.

Prior to this position, David has held architecture and leadership positions in various systems management and communications software projects. He specializes in systems management infrastructure. David also participated in the OASIS Web Services Distributed Management standard.

David is a graduate of North Carolina State University and the University of North Carolina at Chapel Hill. You can reach David at decox@us.ibm.com.


Joachim (Jim) Frank photo

Joachim (Jim) H. Frank is a Senior Software Architect with IBM. He provided technical leadership for the design and development of WebSphere Business Modeler and WebSphere Business Monitor.

You can reach Jim at jhfrank@us.ibm.com.


Vivian Huang photo

Vivian Huang is a Staff Software Developer at the IBM Toronto lab. She is part of the WebSphere Business Modeler Process Editor team, focusing on Process Editor UI design and development. Since joining IBM in 2000, Vivian has worked on various WebSphere products, including Business Monitor, Commerce, and WebSphere member manager components.

You can reach Vivian at vivianh@ca.ibm.com.




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