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Data integration and composite business services, Part 1: Provide a single view of a customer
Integrate WebSphere Customer Center into an existing environment, using a banking business as an example scenario. This article is the first of two that describe how to perform this task.
Articles 28 Jun 2007  
 
Data Integration and Composite Business Services, Part 3: Build a multi-tenant data tier with access control and security
Learn how the capabilities of DB2 address the issues of data architecture and data security in a Software as a Service (SaaS) implementation.
Articles 13 Dec 2007  
 
Data integration and composite business services, Part 2: Providing a single view of your customer through service integration
This article is the second in a series of articles that address data integration in the development of Composite Business Services. Many enterprises have multiple repositories of customer data to support their different channels or lines of business. A company's ability to integrate this data and provide a "single view of the customer" is critical for effective SOA transformations. WebSphere Customer Center provides a central hub to integrate all customer data and acts as the single repository to all the channels and lines of business that need access and update to that data. Following a sample banking scenario which has been described in the first article in the CBS series, Building Composite Business Services, Part 1, this article describes how to integrate WCC into an existing environment and how to access the data in the WCC repository from the portlets using the services provided by WCC.
Articles 12 Jul 2007  
 
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