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Use industry templates for advanced case management, Part 2: Introducing the Auto Claims Management sample solution template for IBM Case Manager
IBM Case Manager provides the platform and tools for business analysts to define and implement a new generation of case management solutions. To accelerate the development of solutions in particular industries, IBM Case Manager supports the notion of a solution template a collection of case management assets that can be customized and extended to build a complete solution. To help illustrate the value of solution templates and the abilities of IBM Case Manager, IBM has provided two sample solution templates that can be used as learning tools for new users of the platform. This tutorial introduces one of those templates Auto Claims Management from the insurance services industry. Gain an understanding of what a template is, and learn about the assets delivered in this sample template and how they were built. (This tutorial includes the code for this sample template as well as instructions on how to deploy it.)
Also available in: Portuguese  
Tutorial 16 Oct 2014
Use industry templates for advanced case management, Part 1: Introducing the Credit Card Dispute Management sample solution template for IBM Case Manager
IBM Case Manager provides the platform and tools for a business analyst to define and implement a new generation of case management solutions. To accelerate the development of solutions in particular industries, IBM Case Manager supports the notion of a solution template, which is a collection of case management assets that can be customized and extended to build a complete solution. To illustrate the value of solution templates and the features of IBM Case Manager, IBM has provided two sample solution templates that can be used as learning tools for users new to the platform. This tutorial introduces one of those templates: Credit Card Dispute Management from the financial services industry. This sample template can serve as a foundation for clients who want to build a similar solution. The template can also serve as a learning tool and reference for clients to build other solutions in other industries.
Also available in: Spanish  
Tutorial 16 Oct 2014
Powerful and Easy Content Management and Business Analytics with IBM Content Navigator
This IBM Redbooks Solution Guide provides an overview of the IBM Content Navigator, which is a ready-to-use, modern, standards-based user interface that supports Enterprise Content Management (ECM) use cases, including collaborative document management, production imaging, and report management. It is also a flexible and powerful user platform for building custom ECM applications by using open web-based standards.
Redbooks 02 Jan 2013
Customizing and Extending IBM Content Navigator
This IBM Redbooks publication has an overview of the functions and features that IBM Content Navigator offers, and describes how you can configure and customize the user interface with the administration tools that are provided. This book also describes the extension points and customization options of IBM Content Navigator and how you can customize and extend it with sample code. Specifically, the book shows you how to set up a development environment, and develop plug-ins that add new actions and provide special production imaging layout to the user interface. Other customization topics include working with external data services, using IBM Content Navigator widgets externally in other applications, and wrapping the widgets as iWidgets to be used in other applications. In addition, this book describes how to reuse IBM Content Navigator components in mobile development, and how to work with existing viewer or incorporate third-party viewer into IBM Content Navigator.
Redbooks 02 Jan 2013
Advanced Case Management with IBM Case Manager
This IBM Redbooks publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case management solution with IBM Case Manager, and integrate that solution with external products and components.
Redbooks 29 May 2012
Implementing Content Manager OnDemand Solutions with Case Studies
This IBM Redbooks publication will help you implement an IBM Content Manager OnDemand solution from the beginning to the end. We discuss the various stages of the Content Manager OnDemand solution implementation, including planning, software installation and configuration, design, application setup and verification, functional testing, performance testing, training, and finally deployment into production.
Redbooks 29 May 2012
Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Taskmaster Capture
This IBM Redbooks publication introduces Production Imaging Edition, its components, the system architecture, its functions, and its capabilities. It primarily focuses on IBM Datacap Taskmaster Capture V8.0, including how it works, how to design a document image capture solution, and how to implement the solution using Datacap Studio. Datacap Studio is a development tool that designers use to create rules and rule sets, configure a document hierarchy and task profiles, and set up a verification panel for image verification. This book highlights the advanced technologies that are used to create dynamic applications, such as IBM Taskmaster Accounts Payable Capture. It includes an in-depth walkthrough of the dynamic application, Taskmaster Accounts Payable Capture, which provides invaluable insight to designers in developing and customizing their applications. In addition, this book includes information about high availability, scalability, performance, and backup and recovery options for the document imaging solution. It provides known best practices and recommendations for designing and implementing such a solution.
Redbooks 17 Nov 2011
Integrate third-party widgets with IBM Case Manager Client, Part 1: Develop a custom search widget
The Search widget included in the IBM Case Manager Client is designed for case workers to search for cases based on selected property values. In Case Manager Client 5.0, the Search widget provides a basic search and an advanced search. Case workers can use the Search widget to find cases by the case ID, by date, or narrow the search based on various properties. If you have requirements that go beyond the capabilities of the Search widget, then you can develop a custom search widget. Building a custom search widget requires the leveraging of interfaces provided by ICM runtime to develop the specific search function. This article describes how to create a custom Search widget and when it is appropriate to do so.
Articles 23 Jun 2011
Integrating IBM Lotus Quickr 8.5 for Domino with IBM Enterprise Content Management: Configuration and best practices
The ability to integrate with IBM® Enterprise Content Management was introduced in IBM Lotus® Quickr® 8.5 for Domino®. In this article we discuss how it works and how to configure and use related features. It's assumed that you're familiar with Lotus Quickr and that you've already installed Lotus Quickr 8.5 for Domino.
Also available in: Chinese   Russian   Portuguese  
Articles 06 Jun 2011
Smarter is: Making Watson smarter…faster
Behind IBM's Watson supercomputer was a DB2 database that stored metadata associated with Watson's thought process. And behind that database, a DBA, helping Watson achieve a new mark for computers.
Also available in: Chinese  
Articles 02 May 2011
Understanding the footprint of IBM Content Collector for Microsoft SharePoint
Understanding what components IBM Content Collector for Microsoft SharePoint installs, what SharePoint integration options it uses, and how it processes data is invaluable in helping you to assess its impact on your enterprise system and complete a successful installation and implementation. In this article, get an introduction to the components of Content Collector, the installation process, and the tasks that take place during processing.
Articles 03 Mar 2011
Enhancing document security with FileNet Web Application Toolkit
This article examines a scenario for encoding and decoding a document to enhance security using the FileNet Web Application Toolkit to customize FileNet P8 Workplace. It also includes a look at the toolkit architecture in the context of saving a document.
Articles 17 Feb 2011
New world, new work: Data governance and the DBA
See how data governance tools and policies are redefining the role of DBAs in the healthcare and insurance industries.
Also available in: Chinese  
Articles 14 Feb 2011
Use the IBM Industry Model Information Insurance Warehouse to define smart and mature data models
In this tutorial, understand the method for developing data models for data warehouse projects using the IBM Industry Model Insurance Information Warehouse (IIW), which is part of the IBM Industry Models product defined for the domain of insurance. The tutorial shows the best approach to develop core data warehouse (CDW) models and data mart (DM) models. The tutorial also introduces the recommended data warehousing development method (DWDM) to deal with the IIW model pattern framework to architect DWH solutions for insurance companies.
Also available in: Chinese   Portuguese  
Articles 23 Dec 2010
Integrate IBM FileNet P8 BPM with IBM WebSphere ILOG JRules using Web services
The competitive nature of today's business demands that an organization's business processes be highly dynamic. A business must accommodate and manage fast-changing business rules associated with business processes. A business rules management system (BRMS) enables you to extract business rules and decisions from business processes and manage them independently, thereby allowing the processes to be streamlined. This article describes how to integrate IBM(R) WebSphere(R) ILOG(R) JRules, an industry-leading BRMS, with IBM FileNet(R) P8 BPM, a comprehensive business process management system (BPMS). [The November 2010 update includes the following changes: the term expert system was changed to decision service; business rules conditional checking 1 equals 1 was removed; the PI prefix to verbalization was removed; the rules are better organized in in the rule packages; and the rule flow was updated based on the new package design. --Ed]
Also available in: Chinese   Russian   Portuguese  
Articles 11 Nov 2010
The Beginning of the Next Decade of IBM Informix
The story behind Informix 11.7, the new possibilities it brings, and what it will mean in the years to come.
Also available in: Chinese  
Articles 03 Nov 2010
Integrate third-party widgets with IBM ECM Widgets, Part 4: Integrating with the toolbar widget
The toolbar widget is a container to store action widgets of the Actions menu. A number of out-of-box toolbar action widgets (known as action types) are provided in IBM ECM Widgets 4.5.2 to support basic applications. When you have a special requirement, you can define custom action widgets, register them with the toolbar widget, and start using them. This article describes one method of creating a custom action widget and registering it with the toolbar widget.
Also available in: Chinese  
Articles 30 Sep 2010
Integrate third-party widgets with IBM ECM Widgets, Part 3: Create and integrate a custom step completion widget
The ECM step completion widget is designed to satisfy many companies' requirements for building a business process management solution. In ECM Widgets 4.5.2, the ECM step completion widget provides several events to enable you to create a custom step completion widget in order to meet custom requirements. This article describes how to create your own step completion widget and when it is appropriate to do so.
Also available in: Chinese  
Articles 23 Sep 2010
IBM Content Analytics Version 2.1: Discovering Actionable Insight from Your Content
To help you achieve the most from your unstructured content (also referred as textual content), this IBM Redbooks publication provides in-depth information about Content Analytics. This book examines the power and capabilities of Content Analytics, explores how it works, and explains how to design, prepare, install, configure, and use it to discover actionable business insights. This book explains how to use the automatic text classification capability, from IBM Classification Module, with Content Analytics. It also explains how to use the LanguageWare Resource Workbench to create custom annotators. In addition, it explains how to work with the IBM Content Assessment offering to timely decommission obsolete and unnecessary content while preserving and exploiting content that has business value.
Redbooks 30 Aug 2010
Integrate third-party widgets with IBM ECM Widgets, Part 2: Using the Content List widget to display documents and to change search events
There are numerous enhancements in the IBM ECM Widgets 4.5.2 release, including the Content List widget event enhancements. The new events enable displaying documents, changing the search, requesting selected rows, sending selected rows, and creating custom actions. This article, the second in the series about integrating third-party widgets, describes how you can use the new events in the Content List widget to add value to your business.
Also available in: Chinese  
Articles 26 Aug 2010
Get started with advanced query statistics in OmniFind Enterprise Edition
Learn about advanced query statistics, a new feature introduced in IBM OmniFind Enterprise Edition V9.1, based on query log index technology. This new feature offers access to three critical types of statistical information about searches executed using OmniFind: changes in query activity over time, popular queries issued by users, and query history. By monitoring and analyzing these statistics, you can gain insights that enable you to enhance search performance and improve the quality of search results.
Also available in: Chinese  
Articles 12 Aug 2010
Integrate IBM FileNet Business Process Manager and IBM Content Manager using IBM WEBi as a widget
Many companies need an out-of-the-box solution for integrating IBM FileNet Business Process Manager (BPM) and IBM Content Manager V8 (CM8). Today, using new capabilities provided by IBM Enterprise Content Management Widgets (ECM Widgets) 4.5.2 and IBM WEB Interface (WEBi) 1.0.4, IBM's Enterprise Content Management products bring you an easy way to integrate BPM and CM8 at the runtime tier. Using these new features, enterprise business analysts can manage their business processes using CM8 content without having to invest any additional development effort. This article describes the business background, the architecture, and the procedures for integrating BPM and CM8 repositories at runtime.
Articles 05 Aug 2010
Integrate third-party widgets with IBM ECM Widgets, Part 1: Integration with the In-basket widget
The IBM Enterprise Content Management Widgets (ECM Widgets) product is gaining traction in banking, insurance, health care, and many other fields. The ease of use and programming-free nature of the widgets enable business application developers to quickly produce content management applications. For industry solutions that require customized widgets, developers can build new widgets to meet their own business requirements. These customized widgets can be easily integrated into the ECM widgets environment by events wiring. In this article series, learn how to develop custom widgets to integrate them with four ECM widgets to build powerful solutions. Part 1 details how to use events of the In-basket widget and how to develop a role selector widget to work with the In-basket widget.
Also available in: Chinese  
Articles 15 Jul 2010
Developing Java components for the FileNet P8 Component Integrator
This article shows you how to develop Java components for the FileNet Component Integrator. The Component Integrator is part of the IBM FileNet Process Engine. It enables you to call functions of a custom Java class from a component step within a workflow. The article describes how to obtain sessions, debug your Java code, and build and configure a custom JAAS login module for database connectivity.
Also available in: Portuguese  
Articles 22 Jun 2010
Disaster Recovery and Backup Solutions for IBM FileNet P8 Version 4.5.1 Systems
This IBM Redbooks® publication focuses on FileNet P8 Version 4.5.1 systems disaster recovery. The book covers strategies, preparation levels, site sizing, data replication, testing, and what to do during a disaster. Backup and restore planning is a critical aspect of a disaster recovery strategy. We discuss backup types and strategies. We also discuss alternative strategies such as rolling storage policies and IBM FlashCopy® capability. With the help of use cases and our lab testing environment, the book provides guidelines for setting up a FileNet P8 production environment and a standby FileNet P8 disaster recovery system. This book is intended for IT architects, IT specialists, project managers, and decision makers, who must identify the best disaster recovery strategies and integrate them into the FileNet P8 system design process.
Redbooks 21 Jun 2010
Managing Library Server table space on IBM Content Manager 8.4.2
IBM Content Manager (CM) provides a scalable and flexible solution that provides an enterprise information management infrastructure. Applications with a large volume of data usually require customized table space management of Library Server. Traditionally, this customized table space management is achieved by deferring data definition language (DDL) execution. This article introduces you to a new Library Server table space customization method that is easier to use and can potentially reduce user errors. This new method is available starting with CM 8.4.2
Articles 20 May 2010
Integrate WebSphere ILOG JRules with IBM Content Manager Enterprise Edition
Automatic decision making is becoming more critical in content management systems. Externalizing decision logic from core application logic allows business rules to be managed and changed quickly to cope with dynamic business needs. IBM WebSphere ILOG JRules, a business rule management system (BRMS), provides the capabilities to author, deploy, and manage business rules so that managers can make better decisions, and make them more quickly. The integration of IBM WebSphere ILOG JRules and IBM Content Manager Enterprise Edition extends the reach of a content management solution for more effective management of business decisions within an organization. This article describes how to integrate IBM Content Manager Enterprise Edition with IBM WebSphere ILOG JRules. Following an overview of the event framework and a brief introduction to ILOG JRules business rule management system, the article uses a loan scenario to illustrate how to write a custom event handler for integrating ILOG JRules with a content management application.
Also available in: Spanish  
Articles 13 May 2010
DB2 Text Search, Part 1: Full text search
Create applications with full text-search capabilities using DB2 Text Search, by embedding full text search clauses in SQL and XQuery statements. Set up a database to support text search and walk through a scenario to get some experience for setting up your own text searches.
Also available in: Vietnamese  
Tutorial 15 Apr 2010
IBM Content Manager high availability using Oracle 10g R2 with Oracle RAC and WebSphere Application Server
This paper provides hands-on guidance for how to install and set up an IBM DB2 Content Manager V8.4.2 system on Sun Solaris 10 using Oracle Database 10g Release 2 in an Oracle Real Application Cluster, deploying an active-active high availability environment. For the Content Manager resource manager Web application, the document shows how to configure a managed cell with two nodes using IBM WebSphere Application Server Network Deployment and one cluster running two resource manager application server instances using IBM WebSphere Application Server.
Articles 13 Apr 2010
Tune ORB in WebSphere to boost FileNet P8 performance
IBM WebSphere Application Server and IBM FileNet P8 Platform offer a comprehensive set of content and process management business services that can be consumed and deployed in a Service-Oriented Architecture (SOA). Each SOA workload is unique and complex, and therefore requires constant performance monitoring and tuning. This article uses a simulated automobile insurance workload running FileNet P8 Content Engine on WebSphere Application Server V7 cluster and DB2 9.7 to demonstrate how to monitor and tune the performance of the Object Request Broker (ORB). See how the result of ORB tuning in FileNet P8 can boost CPU utilization on advanced multi-core, multi-CPU servers and therefore increase overall performance
Also available in: Portuguese  
Articles 01 Apr 2010
IBM Content Manager high availability using DB2, Tivoli system Automation, and WebSphere Application Server on AIX
This paper provides hands-on guidance for how to enable highly available content management solutions on officially supported platforms, using IBM DB2 Content Manager V8.4.2. It serves as a reference example, showing how to set up the Content Manager stack in a highly available configuration, and outlines the relationships between the components in the stack.
Articles 01 Apr 2010
Understanding IBM FileNet Content Manager storage management
This article discusses the storage mechanisms of IBM FileNet Content Manager and describes how to effectively use storage areas and storage policies with IBM FileNet P8 applications. It also discusses storage farming strategies to distribute I/O load and to provide for continuous storage availability. Finally, it discusses storage area state transitions and what to do when a storage area reaches its size limit.
Also available in: Vietnamese   Portuguese  
Articles 04 Mar 2010
Integrate content repositories from multiple platforms with IBM Content Integrator for z/OS
IBM Content Integrator (ICI) provides function that enables integrating content, such as documents and images, from different content repositories on different platforms. While ICI itself can be installed on different platforms, this article outlines the steps to configure ICI for z/OS to manage multiple content repositories on different platforms. This article also describes the ICI tools and samples that can be used to perform certain operations without having to access repository-specific APIs.
Also available in: Russian  
Articles 04 Feb 2010
Use IBM FileNet P8 to drive new product development
New Product Development (NPDI) is a strategic part of the growth strategy for consumer product goods companies. It is a very content centric and deadline driven process. This article describes how IBM FileNet P8 can be used to implement a sub-process of NPDI called artwork change management. The article describes how the following parts of the sample implementation were implemented: creating a process flow, using an eForm to launch the process flow, and building a Web interface using Enterprise Content Management (ECM) Widgets. In addition, it describes two other tasks required for this solution: providing an overview of outstanding requests, and implementing an ad-hoc review process. The objective is to provide you with some insights on how to pull together elements of the ECM portfolio to implement your own solutions.
Also available in: Russian   Portuguese  
Articles 21 Jan 2010
Text Analysis Perspective for IBM InfoSphere eDiscovery Analyzer V2.1.1
Gain an understanding of Text Analysis Perspective and its integration with IBM InfoSphere eDiscovery Analyzer, Version 2.1.1. With this feature, you can quickly and easily configure simple text analysis engines and deploy them to IBM InfoSphere eDiscovery Analyzer. This tutorial discusses the installation steps and procedures required to deploy the text analysis engine as a new facet in IBM InfoSphere eDiscovery Analyzer using a sample scenario.
Also available in: Portuguese  
Articles 14 Jan 2010
Developing Applications with IBM FileNet P8 APIs
This IBM® Redbooks® publication can help you develop content and process management applications with IBM FileNet® APIs. The IBM FileNet P8 suite of products contains a set of robust APIs that range from core platform APIs to supporting application APIs. This book focuses specifically on Content Engine and Process Engine APIs.
Redbooks 04 Jan 2010
How to customize InfoSphere Content Collector form templates
With IBM InfoSphere(TM) Content Collector, you can prompt users to add additional archiving information to e-mail documents before the documents are archived. The user interfaces that are used to prompt for data are Web 2.0-style Dojo applications, called forms. This article describes how to customize forms to integrate with Web services and how to include new user interface elements. With this knowledge, you can build forms that model advanced use cases that are tightly integrated with your environment.
Also available in: Portuguese  
Articles 17 Dec 2009
Integrating FileNet P8 with the J2EE messaging infrastructure
Learn how to integrate existing systems across different industries using the IBM FileNet(R) P8 workflow. This article offers a guided tour to show how to integrate a J2EE message infrastructure with FileNet P8. Learn the details of the message format that FileNet P8 uses to talk to any messaging infrastructure.
Also available in: Portuguese  
Articles 25 Nov 2009
Build FileNet BPM applications using IBM ECM Widgets, Part 3: Expanding ECM Widgets using third-party widgets
With IBM Enterprise Content Management Widgets (ECM Widgets), business analysts can easily design and create new enterprise applications to meet business requirements. The ECM Widgets application provides rich user interfaces to communicate with third-party widgets. Business analysts can create their own widgets or use existing widgets to connect with ECM Widgets to gain more business value. This article, the third and last in the series, shows you the IBM iWidget event mechanism, the ECM Widgets event framework, and how to develop an application that combines third-party widgets and ECM Widgets.
Articles 19 Nov 2009
Build FileNet BPM applications using IBM ECM Widgets, Part 2: Constructing a business process management solution
IBM Enterprise Content Management Widgets (ECM Widgets) is a new Web 2.0 application based on mashup technology. ECM Widgets is an important component of the IBM Agile ECM FileNet(R) portfolio. It provides a set of widgets for business designers, analysts, IT specialists, and end users. The ECM Widgets application is highly flexible, easy to use, and convenient to expand. A user can quickly construct a FileNet business process management (BPM) solution by dragging and dropping widgets to easily configure the solution. ECM Widgets can significantly reduce the cost of implementation for enterprise business process management. This article focuses on how to construct a BPM solution using ECM Widgets 4.5.1 from a business designer's perspective and from a business analyst's perspective.
Also available in: Portuguese  
Articles 12 Nov 2009
Build FileNet BPM applications using IBM ECM Widgets, Part 1: Introducing IBM Enterprise Content Management Widgets
IBM Enterprise Content Management Widgets (ECM Widgets) is a new Web 2.0 application based on mashup technology. As an important part of the FileNet P8 product, the application provides several widgets that developers can use as-is or can customize to easily create content-centric business process applications for FileNet(R) P8. This first artlcle in the series introduces ECM Widgets features and advantages.
Articles 05 Nov 2009
Writing great code with the IBM FileNet P8 APIs, Part 3: Take a number
Yes, you, too, can have an ECM-backed corner bakery with a tidy customer queue! Just have them take a number. This article discusses implementation techniques for getting reliably unique sequence numbers from a FileNet P8 repository. Some of the obvious approaches have hidden dangers, but a correct and useful approach is simple and performant. Along the way to solving this common problem, we'll see some things about P8 development that have a much wider scope.
Also available in: Vietnamese  
Articles 15 Oct 2009
IBM High Availability Solution for IBM FileNet P8 Systems
This IBM Redbooks® publication describes strategies and options for core IBM FileNet P8 system components. In addition, the book provides detailed, step-by-step procedures that we used to implement high availability for our case study IBM FileNet P8 system. This book serves as a practical reference when you design and implement highly available IBM FileNet P8 systems. This book is intended for IT architects, IT specialists, project managers, and decision makers identifying the best high availability strategies and integrating them into the IBM FileNet P8 system design process.
Redbooks 31 Aug 2009
External application integration with IBM Content Manager through a custom event handler
IBM Content Manager, Version 8.4.1 supports an event infrastructure that enables the integration of external applications. A set of message formats is published for the event messages generated from an event monitor. The general integration for an external application is made possible by using a custom event handler. Because the event message informs the custom event handler of the content operations in the repository, the custom event handler can interact with external applications based on the content-aware business logic. This article provides an overview of the event framework and uses an example e-mail application to illustrate how to write a custom event handler for external application integration.
Articles 09 Jul 2009
An event-driven framework for integrating IBM Content Manager with IBM FileNet Business Process Manager
IBM Content Manager is a scalable, high performing content repository, while IBM FileNet Business Process Manager (BPM) is a comprehensive suite of products for managing business processes involving people, content, and systems. The integration of IBM Content Manager with FileNet BPM enables you to convert content objects into active content by using an event framework. Learn how to integrate IBM Content Manager Version 8.4.1 with FileNet BPM, and follow an example auto claims scenario demonstrating how to start a FileNet BPM process from Content Manager.
Articles 18 Jun 2009
Single Sign-On Solutions for IBM FileNet P8
In this IBM Redbooks publication, we present an overview of the set of authentication options in the IBM FileNet P8 V4.0 release. This book is a valuable resource for security officers, access management administrators, and architects who wish to better understand single sign-on options for the IBM FileNet P8 V4.0 solution.
Redbooks 08 Jun 2009
Develop a custom Web client using the IBM Content Integrator APIs
Get up and running with the IBM Content Integrator APIs. Download an IBM Content Integrator sample Web client application, and then follow the steps in this article to create your own custom Web client that will be capable of integrating content across multiple heterogeneous content sources.
Articles 05 Jun 2009
Enable OmniFind to retrieve WebSphere Portal Document Manager content
This tutorial teaches you how to enable IBM OmniFind Enterprise Edition to retrieve WebSphere Portal Document Manager content from search results through the HTTP streaming servlet that is provided in Information Integrator Content Edition.
Articles 14 May 2009
Single Sign-On Solutions for IBM FileNet P8
this IBM Redbooks publication we present an overview of the set of authentication options in the IBM FileNet P8 4.5 release. The two standards at the core of the authentication process in IBM FileNet P8 4.0 are the Java Authentication and Authorization Service (JAAS) standard and the Web Services Security standard (WS-Security). The JAAS standard forms the framework for security interoperability in the J2EE world, while the WS-Security standard forms the framework for security interoperability in the heterogeneous world of clients and servers that communicate through Web services interfaces. IBM FileNet customers rely on a variety of authentication technologies to secure their corporate intranets. By implementing and adhering to these two standards, IBM FileNet P8 4.0 enables a wide range of authentication integrations. This book is a valuable resource for security officers, access management administrators, and architects who wish to better understand single sign-on options for the IBM FileNet P8 4.0 solution.
Redbooks 11 May 2009
Understanding IBM FileNet Records Manager
In this IBM Redbooks® publication, we introduce the records management concept and provide an overview of IBM FileNet Records Manager. We address records management topics including retention schedule, file plan, records ingestion and declaration, records disposition, records hold, and IBM FileNet Records Manager APIs. In addition, using a case study, we describe step-by-step instructions to implement a sample records management solution using IBM FileNet Records Manager. We provide concrete examples of how to perform tasks, such as file plan creation, records ingestion and declaration, records disposition, and records hold. This book is for anyone who wants a basic understanding of records management concept, the features and capabilities that IBM FileNet Records Manager offers, and its basic usage.
Redbooks 05 May 2009
Effectively integrate FileNet IDM with FileNet Image Services
Get detailed instructions on setting up IBM FileNet Image Services and integrating FileNet IDM with FileNet Image Services. This article illustrates installation methodologies with various databases and configuration settings, and provides tips for managing Image Services. Get an overview of the Image Services features used in IDM, such as Print/Fax, COLD documents, and multipage documents.
Also available in: Chinese   Russian  
Articles 05 Mar 2009
Perform OmniFind searches from .NET using Web services
In this article, learn how to implement a basic Microsoft .NET search application using the IBM OmniFind Enterprise Edition Web services interface. Besides providing a powerful Java Application Programming Interface that permits developers to integrate its search capabilities in J2EE- or Java-based custom applications, OmniFind Enterprise Edition also makes available a Web services programming interface that you can use to to perform searches using any programming language that supports Web services and SOAP standards.
Also available in: Chinese  
Articles 05 Feb 2009
Writing great code with the IBM FileNet P8 APIs, Part 2: Spying on your handiwork
This article shows three different techniques to see how much data you are putting on the network and holding in your objects in memory when using FileNet P8 APIs. Those two numbers turn out to be incredibly important when it comes to tuning performance in your code. The article looks at network tracing, P8 Content Java API logging, and custom class ObjectDumper for dumping out the contents of an object instance. If you understand the description of the ObjectDumper class, you will end up with a better understanding of the P8 Content APIs and their object model.
Also available in: Vietnamese  
Articles 05 Feb 2009
Develop FileNet P8 BPM 4.0 custom components using Eclipse
Learn how custom components can provide rich functionality to the IBM FileNet P8 BPM platform. This article describes how to develop and debug P8 BPM custom components in Eclipse.
Articles 31 Dec 2008
Apply IBM Classification Module to e-mail archiving
Gain an understanding of IBM Classification Module, Version 8.6 and its integration with IBM Content Collector, Version 2.1. This solution can be deployed to classify e-mails and archive them into easily discoverable folders of an enterprise content management (ECM) system. If the content is classified for mission-critical information, then the e-mails can be declared as records to be under the control of a records management system. Learn how to install IBM Classification Module, Version 8.6, define extendable task routes for IBM Content Collector, Version 2.1, automate the classification of e-mails into folders, and mark the e-mails for record declaration.
Articles 16 Dec 2008
Simulate your business process using IBM FileNet Process Simulator
Get an introduction to IBM FileNet Process Simulator, and walk through implementing a sample FileNet business process simulation scenario.
Articles 30 Oct 2008
eClient Customization, Part 8: eClient troubleshooting and debugging
Find troubleshooting and debugging tips for IBM DB2 Information Integrator for Content and IBM DB2 Content Manager eClient.
Articles 23 Oct 2008
Writing great code with the IBM FileNet P8 APIs, Part 1: Hello, Document!
This article gets you started with developing a simple application, HelloDocument, with the IBM FileNet P8 Content API. Through a sequence of simple operations, learn to use coding patterns to perform a wide variety of your own operations. The P8 APIs are extensive, and it can be a little tricky for first-timers to know how to get started. This article gives you that start: an orientation and launchpad from which you can easily build your own applications. Even if you are an old hand at P8 development, you will certainly find useful information in this article and subsequent articles in the series. Future articles in this series go into more depth on specific topics in both the process and content APIs.
Also available in: Russian   Vietnamese  
Articles 16 Oct 2008
Full-text search with DB2 Text Search
Create applications with full-text search capabilities using DB2 Text Search, by embedding full-text search clauses in SQL and XQuery statements. Set up a database to support text search and walk through a scenario to get some experience for setting up your own text searches.
Tutorials 15 Oct 2008
Make semantic rules using IBM Content Analyzer Rule Editor
IBM Content Analyzer Rule Editor provides a rich user interface to enable you to make semantic rules in a simple manner and execute them to find patterns and trends hidden in large quantities of unstructured information. In this article, get an overview of text analytics with IBM Content Analyzer, and follow the necessary steps to create and test the semantic rules using a rule editor interface.
Also available in: Japanese  
Articles 25 Sep 2008
Customize the eClient, Part 6: Invoke eClient from another application
Integrate eClient with an existing application. Specifically, enable any application that has the capability of launching a Web browser to launch eClient, log on to II4C, and display search results for search criteria specified in a URL.
Articles 28 Aug 2008
Customize the eClient, Part 5: Integrate the eClient with an e-mail server
Use the e-mail feature in eClient to mail documents stored in Content Manager server to other users.
Articles 31 Jul 2008
Customize the eClient, Part 4: Customize the Content Manager eClient search results window
Examine some of the customization techniques with sample code to better understand of what and how you can customize eClient to meet your business needs.
Articles 10 Jul 2008
Customize the eClient, Part 3: Customize the Content Manager eClient Edit Attributes window
Better understand what and how you can customize eClient for your business needs using sample codes.
Articles 05 Jun 2008
Integrate FileNet BPM with IBM Content Manager, Part 4: Create an Auto Insurance Claim Process using FileNet Workplace
This is the last in a series of four articles that describe how to integrate FileNet BPM with IBM Content Manager. In this article, learn to create a business process to use the newly created component queue. You'll create a business process definition using the work performer created in Part 3 to meet ABC Company's business requirements. You will also execute the business process to validate your solution.
Also available in: Vietnamese  
Articles 29 May 2008
From text analytics to data warehousing
Read an overview of text analytics with OmniFind Analytics Edition. Also, find a description of several ways of bringing its analysis results into DB2, in relational or pureXML format.
Also available in: Chinese   Japanese  
Articles 24 Apr 2008
Develop applications using the IBM Enterprise Content Management Java APIs with IBM Rational Application Developer
Get started with these ECM Java APIs: IBM Content Manager, IBM FileNet P8 Content Manager, and IBM Information Integrator Content Edition. Set up the IBM Rational Application Developer environment for each of the APIs covered, and start writing simple code to log-on, search, retrieve, and view documents using each API.
Articles 17 Apr 2008
Customize the eClient, Part 2: Set up an IBM Content Manager eClient development environment
Learn step-by-step how to set up a customized development environment for the IBM Content Manager eClient. In addition, you'll explore design and implementation considerations for the eClient development environment.
Articles 10 Apr 2008
Integrate FileNet BPM with IBM Content Manager, Part 2: Implement the Java Business Entities and the gateway class for data in IBM Content Manager repository
This is the second in a series of four articles that show you how to integrate FileNet Business Process Management with IBM DB2 Content Manager Version 8. In this article, learn about the work performers in FileNet P8, implement the Java business entities and create a Java gateway class. Also, see how to use Java serialization to circumvent certain limitations.
Also available in: Vietnamese  
Articles 03 Apr 2008
Customize the eClient, Part 1: Get started with IBM Content Manager eClient
Learn step-by-step how to install, configure, and begin to use eClient to access your enterprise content.
Articles 27 Mar 2008
Integrate FileNet BPM with IBM Content Manager, Part 1: Analyze, design, and model using FileNet Business Process Manager and IBM Content Manager
This is the first in a series of four articles that show you how to integrate FileNet Business Process Management with IBM Content Manager Version 8 (CM8). Leverage the best features of both FileNet and Content Manager by enabling BPM to use the IBM Content Manger as its content repository. If you already have IBM Content Manager, you can make use of FileNet BPM to manage your business process, and if you are new to IBM ECM software, you have more choices for FileNet BPM with different content repositories. The series uses the ABC Company’s Auto Insurance Claim system as a fictitious example to show you how to integrate these two powerful products.
Also available in: Vietnamese  
Articles 20 Mar 2008
Faceted navigation for document discovery
While there are several different ways for a user to specify metadata conditions, this article discusses one that has special advantages: faceted navigation. Follow the faceted navigation system described in this article, a technology demonstrator based on IBM Omnifind Discovery Edition that exploits the XML capabilities of IBM DB2, to explore the advantages of faceted navigation, and see how to get the maximum benefit from metadata creation.
Articles 14 Feb 2008
Upgrade from FileNet P8 3.5 to 4.0: An architectural shift
The new FileNet P8 4.0 release introduces a major architectural shift in the platform and framework. As a result, customers who want to upgrade to this latest version need to understand the key differences in these respective versions. This article highlights the architectural, high availability, scalability, and development issues that you should consider when upgrading your environment from 3.5 to 4.0.
Also available in: Russian  
Articles 07 Feb 2008
Add automatic content classification to your IBM FileNet P8
Follow step-by-step instructions for performing the seamless integration between IBM Classification Module and IBM FileNet P8. Then see how to automate the content classification in the integrated environment.
Also available in: Russian  
Articles 31 Jan 2008
IBM FileNet P8 BPM XPDL 2.0 extensions
The IBM FileNet P8 Business Process Management (BPM) product uses the XML Process Definition Language (XPDL) V2.0 as a file format to store processes. The IBM FileNet P8 BPM product extends XPDL 2.0 to make it executable in the P8 BPM Process Engine. This article documents the P8 BPM XPDL 2.0 extensions.
Articles 10 Jan 2008
Classify your enterprise content and manage taxonomies using IBM Classification Module
Large organizations need a standard and consistent way to understand and access the unstructured information that resides in their various file systems and content management repositories. IBM has created a solution to meet this business challenge. IBM Classification Module (ICM) drives business value by removing the need for business and IT users to determine where a piece of content will reside within a managed content repository such as FileNet P8. Even more important, this content can be searched and found quicker resulting in faster business decisions that drive customer satisfaction and value. This article shows you how to classify your enterprise content and manage taxonomies using IBM Classification Module.
Articles 20 Dec 2007
IBM DB2 Content Manager security model essentials
IBM DB2 Content Manager provides a flexible way of defining the security for your Enterprise Content Management system. Depending on your business needs, you can design the security for your ECM system to be lenient or strict. CM provides various levels of security through authentication and authorization, and CM uses privilege sets and Access Control Lists (ACLs) to provide a stringent authorization mechanism. In this article, explore the methods for keeping your ECM data secure.
Also available in: Russian  
Articles 15 Nov 2007
Leverage OmniFind text analysis results with your relational database, Part 2: Combine semantic search with structured query results
Combine the results of structured database queries with the powerful capabilities of semantic search using IBM OmniFind Enterprise Edition.
Articles 18 Oct 2007
Getting started with DB2 Document Manager, Part 3: Learn how to use compound documents
Set up a document management system to maintain the relationship between an email and an attachment, and display them together in the client application, even though they are stored and managed differently in the content repository.
Articles 30 Aug 2007
Getting started with DB2 Document Manager, Part 3: Learn how to use compound documents
Set up a document management system to maintain the relationship between an email and an attachment, and display them together in the client application, even though they are stored and managed differently in the content repository.
Tutorials 30 Aug 2007
Build BPM applications using FileNet, Part 1: A guided tour to content and process modeling with the FileNet P8 platform
This is the first of a series of three articles introducing you to the process of building Business Process Management (BPM) applications using the FileNet P8 platform and the Business Process Framework (BPF). Taking a fictitious trading company called XYZ Company as an example, we walk you through the process of building a BPM application called Contract Management. You'll see how to start from scratch and create a new content model, new process maps, and a new BPF configuration. Read on to see how FileNet BPF enables rapid BPM application development and deployment.
Also available in: Japanese   Vietnamese  
Articles 14 Jul 2007
Crawl complex form-based authentication Web sites using IBM OmniFind Enterprise Edition
Because many organizations have Web-based intranet sites, the web crawler is one of the most prominent features of IBM OmniFind Enterprise Edition. Most organizations have some sort of secure front-end to some or all of the content of these Web sites. One such front-end involves form-based authentication (FBA), a process that allows the user to enter authentication information through an HTML form. Although the web crawler can crawl some sites with FBA, there is no standard way to implement FBA, and there are many products and solutions available that provide FBA mechanisms. Some FBA mechanisms can induce redirects, use non-standard return codes, use multiple cookies, and so on. Therefore, the web crawler FBA settings do not provide support for all available FBA implementations. However, it is possible to write a prefetch web crawler plug-in to negotiate through most complex FBA mechanisms. This article will show you how to negotiate certain FBA mechanisms and how to write a web crawler plug-in that does so.
Articles 05 Jul 2007
Build BPM applications using FileNet, Part 3: A guided tour to using your Business Process Framework Web application
This article is the third in a series of three articles that guide you in learning how to build a business process management (BPM) application using the FileNet P8 platform and the FileNet Business Process Framework (BPF). Taking a fictitious company, XYZ Company, as an example, the first and second articles walked you through how to build a BPM application called Contract Management, creating a new content model, new process maps, and a new BPF configuration. In this article, you'll see how to use this Web Application. In addition, the article introduces other powerful BPF capabilities to enrich your application.
Also available in: Vietnamese  
Articles 05 Jul 2007
Build BPM applications using FileNet, Part 2: Configure a FileNet Web application using the Business Process Framework Explorer
This article is the second in a series of three articles that guide you in learning how to build your own custom Business Process Management (BPM) Web application. You start from scratch, using the IBM FileNet P8 platform and Business Process Framework (BPF), with an example based on a case study of a fictitious company, "XYZ Company". Part 2 introduces the Business Process Framework and shows you how to use the BPF Explorer and to run the application. The Contract Management Web application and its related configuration files for Content Engine, Process Engine, and BPF Explorer are included as a final result.
Also available in: Japanese   Vietnamese  
Articles 28 Jun 2007
Add OmniFind search to Notes applications
This article shows how to add OmniFind search functionality to a conventional Lotus Notes database application accessed through the Notes client. More specifically, the reader will learn how to call IBM's Java Search and Indexing API (SIAPI) from within LotusScript. In addition to showing how to display search results as conventional text fields, this article also shows how search results can be displayed as HTML from within the Notes client, greatly improving the look and feel of the end user search interface.
Also available in: Russian  
Articles 21 Jun 2007
Add advanced search to your WebSphere Commerce store with OmniFind Discovery Edition
The integration of OmniFind Discovery Edition with WebSphere Commerce enables you to easily add advanced search and navigation to your WebSphere Commerce store, thereby helping to reduce site abandonment and increasing online conversion. This article provides step-by-step instructions for integrating OmniFind Discovery Edition and WebSphere Commerce on Windows.
Articles 31 May 2007
Discover concepts with Easy Semantic Search
Searching for concepts instead of or in addition to keywords is a powerful means to improve efficiency and usability of enterprise search solutions. Get an introduction to "Easy Semantic Search," a new functionality introduced in IBM OmniFind Enterprise Edition V8.4 that enables end-users to leverage the power of semantic search to query for concepts through the well-accepted keyword query paradigm. Follow the steps outlined in this article to enable the Easy Semantic Search functionality with an example processing of telephone numbers. Then customize the Easy Semantic Search functionality by extending the sample configuration.
Also available in: Chinese  
Articles 12 Apr 2007
Leverage taxonomies for enterprise search using IBM OmniFind, IBM Classification Module, and SchemaLogic
Employ professional tools for taxonomy management and auto-classification to enhance enterprise search solutions built with IBM OmniFind Enterprise Edition. Use SchemaLogic's Enterprise Suite to centrally maintain a consolidated enterprise taxonomy and the IBM Classification Module for automatic classification of documents into taxonomic categories. Consider this article your step-by-step guide to the practical integration of the three applications.
Also available in: Chinese   Russian  
Articles 08 Feb 2007
IBM DB2 Content Manager Enterprise Edition setup and usage
Discover common tips to assist with the installation and configuration of DB2 Content Manager with Oracle 9i Database Release 2 Enterprise Edition.
Articles 18 Jan 2007
Semantic search in IBM OmniFind Enterprise Edition, Part 2: Semantic search with UIMA and OmniFind
Walk through an end-to-end scenario for creating and deploying custom text analysis in IBM OmniFind Enterprise Edition 8.4. Find out everything you need to know from writing and testing a UIMA annotator, deploying it in OmniFind, and creating semantic search queries, to writing a custom search application for your custom content. Along the way, find pointers to other documentation and discover common traps and pitfalls.
Articles 21 Dec 2006
Getting started with DB2 Document Manager, Part 2: Set up Integration and Properties Exchange
This tutorial builds on an earlier tutorial (Getting started with DB2 Document Manager, Part 1: Build a simple client application in DB2 Document Manager) and illustrates a valuable feature of the product. In this step-by-step tutorial, learn how to improve productivity and end-user performance in a client application. Learn to set up Application Integration with Microsoft Word and map properties in your Word documents to properties in the content repository. This tutorial demonstrates how you can add Document Manager menus and commands to an application like Microsoft Word, and how to use native properties in your documents for search and retrieval once the documents are stored in the content repository. Also, learn about hierarchical-controlled vocabulary lists.
Articles 16 Nov 2006
Maximize the archiving throughput of DB2 CommonStore for Lotus Domino
DB2 CommonStore for Lotus Domino is a great tool for archiving e-mails or other Notes documents. It comes with many configuration options that influence the overall archiving throughput and performance. In medium and large environments, you should tune for optimum performance. This article gets you started in understanding the settings and provides recommendations for improving archiving throughput.
Also available in: Chinese  
Articles 16 Nov 2006
Implement user exit routines in IBM DB2 Content Manager Version 8.3
IBM DB2 Content Manager Version 8.3 provides workflow capabilities that provide native document routing in a content management environment. Such workflows can be used in long lasting processes such as mortgage loan applications or insurance claims verification, where both manual and automated steps may be required to complete a task. During the process, Content Manager may need to communicate with external applications and third party products to leverage existing investments or contracts. Content Manager Version 8.3 addresses this critical requirement by supporting user exit routines, which communicate with external applications from within the workflow. This article explores how the user exit routines can be implemented within a Content Manager workflow, as well as alternatives to using them.
Articles 02 Nov 2006
IBM Classification Module for WebSphere Content Discovery Server and Classification Workbench installation guide
Learn techniques to set up an IBM Classification Module for the WebSphere Content Discovery client and the server environment on Windows, along with the setup of Classification Workbench, a tool for text mining, reporting, and system training to complement the Classification Module.
Articles 21 Sep 2006
WebSphere Information Integrator OmniFind Edition Cookbooks
These short, easy-to-use cookbooks provide step-by-step instructions for performing important tasks in WebSphere Information Integrator OmniFind Edition, Version 8.3 (enterprise search). These cookbooks also provide screenshots, troubleshooting information, and hints and tips.
Articles 21 Sep 2006
DB2 Content Manager V8.3 certification preparation series for Exam 443
This series of articles is designed to prepare you for taking the IBM DB2 Content Manager V8.3 certification exam 443. In addition, it provides a strong foundation for educating yourself on DB2 Content Manager, from understanding how to gather requirements for your content management system, to learning about the core products, to tuning and administering, to troubleshooting.
Articles 31 Aug 2006
Develop custom client applications with IBM DB2 Content Manager C++ OOAPI, Part 2: A guided tour to designing and developing the ADClient application
This article is the second in a series of three articles that guide you in learning how to design and build your own custom client application using the DB2 Content Manager C++ OOAPI. based on a case study of a fictitious advertising company, "ADCompany." The ADClient application, called ADClient in our example, and its corresponding source code are included as a final result.
Articles 24 Aug 2006
Develop custom client applications with IBM DB2 Content Manager C++ OOAPI, Part 1: A guided tour to business process modeling and implementation in DB2 Content Manager for ADCompany case
This article is the first in a series of three articles that guide you in learning how to build a real process in DB2 Content Manager, based on a case study of an advertising company, "ADCompany." The series uses the ADCompany case study as an example to show you how to design and develop your own custom client application, called ADClient in our example, using the CM C++ OOAPI. The ADClient application and its corresponding source code are included as a final result.
Articles 03 Aug 2006
Installation viewlets: IBM DB2 Content Manager V8.3 installation examples
These downloadable files are screen captures of IBM DB2 Content Manager version 8.3 installations presented as Shockwave Viewlets. You may download the appropriate viewlet and graphically walk through each process step-by-step.
Articles 27 Jul 2006
Create customized views for line data reports
Refine your ability to create reports that display the information you need. This article describes how to create customized views in DB2 Content Manager OnDemand for line data reports that contain columnar data. Walk through step-by-step instructions on how to create a Page Header, Field Header, Validation String, and Logical View fields.
Articles 13 Jul 2006

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