Tivoli software solutions help companies build and manage dynamic infrastructure and remain competitive in today's digitally connected environment.
Overview
Tivoli Service Management provides the solutions to help design, build and manage a dynamic infrastructure. A dynamic infrastructure enables visibility, control, and automation across all business and IT assets. It enables companies to align and transform their assets into valued goods and services for their clients, so that they can:
- Identify new opportunities for substantial cost efficiencies
- Improve service quality and reliability
- Discover and respond quickly to new opportunities
- Manage complexity and change
- Improve security and compliance
- Deliver more value from all business assets
IBM is an industry leader in managing services that rely on converged infrastructures. We offer Academic Initiative members an array of resources to help you learn about these products, courseware and teaching tools to help you bring the concepts into the classroom. and software you can make available to your students for labs, workshops, and team projects.Back to top
Learn the basics
Featured IT Service Management products and courses
Select the product that fits your teaching needs and explore our resources to learn about this product.
- Tivoli Change and Configuration Management Database: Provides an enterprise-ready platform for storing deep, standardized data on configurations and change histories to help integrate people, processes, information and technology.
- Tivoli Storage Manager: Automates data backup and restore functions, supports a broad range of platforms and storage devices, and centralizes storage management operations.
- Tivoli Business Service Manager: Provides enterprise, public sector and service provider organizations with advanced service and process visibility in targeted, real-time dashboards.
- Tivoli Monitoring: Helps you optimize IT infrastructure performance and availability. Use this system monitoring software to manage operating systems, databases and servers in distributed and host environments.
- Tivoli Identity Manager: Automates internal controls that govern your user access rights.
Academic Initiative members can choose from a wide selection of courses. Featured IBM Service Management courses include:
- Foundations I and II: Foundations in IT Services I provides an overview of information technology (IT) services. The course covers enterprise systems management, which is the complete and total management of a company's IT elements and environment. Foundations in IT Services II continues the overview of IT services and concentrates on infrastructure and relationship management using case studies to support these topics.
- ITM, ITCAM and OMEGAMON XE Demonstration DVD V2.4: This demo contains several IBM Tivoli products used in industry to enable an IT organization a platform to monitor, control, integrate, and report on their environment and critical business processes. The demo provides good supporting material for teaching the practical experience involved in Event Management, User Simulated Management, Reporting Management, Fault Management, and integrated IT Services with the Foundations in IT Services I and II courses.
Explore further
Explore these resources to learn more about Tivoli software:
New to Tivoli Technical articles and tutorials Tivoli demos White papers, data sheets, magazines, and more
Get trained
Take advantage of our no-charge training opportunities to learn about Tivoli products and prepare yourself to use them in your classrooms and labs.
- Virtual Innovation Center: Academic Initiative members have access to over 800 professionally developed courses on all IBM products and technologies, 24/7, at the Virtual Innovation Center (VIC). They can take the courses online while connected, or download them and take them when you are off-line.
- IBM Education Assistant: The IBM Education Assistant is a collection of multimedia educational modules that can help you gain a better understanding of IBM products and use them more effectively.
- On demand demos: These quick product walk-throughs range from installation and setup demos for beginners, to advanced functionality for experienced developers.
- developerWorks Live! briefings: developerWorks Live! briefings are worldwide, always free, and cover the latest topics related to IBM software and technologies. Find briefings in your area.
Explore further
IBM offers many training and certification resources at a fee. Academic Initiative members can request a 50% discount for themselves and their students on some IBM Professional Certification tests at Thompson Prometric Centers. Explore our other training and certification opportunities.
