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Find out how IBM can help you teach about all the processes and issues involved in managing complex Information Technology (IT) services and systems.
Overview of IT services and system management
Today's IT environment includes a myriad of heterogeneous and inter-related hardware components, including computing systems, network devices, and storage structures, which all support a variety of middleware, applications, and databases. Managing such an infrastructure is an increasingly complex and difficult task. Organizations must deal with managing their IT Infrastructure through services, whose underlying process considerations include resource allocation, provisioning, compliance, governance, performance, risk management, security, IT service integration, and more.
IBM Tivoli software can help with managing an IT infrastructure in areas of event management, business systems management, security storage, networking, and autonomic computing.
Learn about IBM Tivoli software
How can IBM help me teach about IT services and system management?
The IBM Academic Initiative has links to many publicly available tutorials, technical articles, IBM Redbooks, and white papers to help you and your students learn about IT services and system management.
The program also offers software, courseware, discounted faculty education, and many other benefits to its members at no charge. Not a member? Join now.
Academic Initiative members can download full versions of our IBM Tivoli software for IT services and system management and professionally developed courseware to use in classes or labs.
Tivoli resources for teaching IT services and system management