The Academic Initiative does not offer telephone support services. We do provide two FAQs and links to techical forums where you can often find the information you need.
Because, most Rational products require either a license key or an activation kit in order to use them and you need to perform additional steps with the Rational tools that you may not have to do with other IBM software products, we provide additonal information to help with this process.
Available support
Learn more about Rational products.
- Rational process for downloading, installing and activating products
- Common questions
- Products by license type
Find answers to the most common questions about the IBM Academic Initiative program.
Exchange ideas and share solutions in a developerWorks forum or search the product support pages.
Submit a request for technical support. (This is provided for Academic Initiative members only, on a best-effort basis.)
