Cloud computing is a comprehensive solution that delivers IT as a service. Fundamental to providing a service through a cloud is being able to manage that service whether within an on-premise, off-premise, or hybrid cloud environment.
There are some basic tasks of cloud service management — determining entry points in the process, service design, using the cloud reference architecture, enabling business processes and automation — that only someone with experience can make it easier to understand.
IBM SmartCloud Foundation is an integrated set of technologies that enable private and hybrid clouds, as well as the virtualization, automation, and management of service delivery. SmartCloud Foundation can help developers easily build and rapidly scale private cloud environments.
Practitioners share their skills and experience in service management.
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