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Usability and design |
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| Usability Labs/Testing Centers DB |
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| Inspiration from NYTimes.com Interactives |
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| Design @ IBM |
| Design is vital to the success of most products and services. The visual and interaction design of the total user experience directly affects sales, service cost, productive use, customer loyalty, and almost every other aspect of doing business. IBM has had a long history of focusing on the design of our offerings and providing user experience design services to customers. The Design @ IBM site outlines our design principles and guidelines, the user experience design services we provide, the books we've written, and the ways you can contribute to the design of our offerings. This content will grow over time. Check it out and come back often! |
| Web 2.0 will meet its End in 2008 |
| While I do not agree that Web 2.0 is doomed in 2008, this is an interesting article. |
| What Web 2.0 should really be about: the users |
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| The Ties that Find |
| ... strong ties are unlikely to be bridges between networks, while weak ties are good bridges. Bridges help solve problems, gather information, and import unfamiliar ideas. They help get work done quicker and better. The ideal network for a knowledge worker probably consists of a core of strong ties and a large periphery of weak ones. Because weak ties by definition don’t require a lot of effort to maintain, there’s no reason not to form a lot of them (as long as they don’t come at the expense of strong ties) ... The implication for SNS is obvious: Facebook and its peers should be highly valuable for businesses because they’re tools for increasing the density of weak ties within a company, as well as outside it. My Facebook friends are a large group of people from diverse backgrounds who have very little in common with each other.Furthermore, their profiles give me a decent way to evaluate their expertise. These online friends, in other words, are a large group of bridges to other networks. Facebook already provides me a few good ways to activate these bridges for my own purposes. I anticipate that enterprise social networking software (whatever that turns out to be) will have many more. |
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| A social network for information architects |
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| 10th International Conference on Enterprise Information Systems |
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| John Muller |
![]() John works for IBM on the developerWorks design team. He joined IBM in 1997 and has spent the past 6 years working from home ... even though he is starting to go stir-crazy he still checks is e-mail now and then, so if you have any feedback regarding usablity or design of the developerWorks site, please let him know ... mullerj@us.ibm.com ... or you can use the "Using developerWorks" forum above. John's non-professional interests include soccer, bicycling, kayaking and reading, all while playing with his kids at the same time. Bob Torres ![]() Bob works for IBM, providing user experience and usability services to IBM clients. He is a Senior Technical Staff Member in IBM's Customer Experience Strategy and Design Practice. Bob is an IBM Master Inventor and Certified IT Specialist. |