Meet the experts
Connect, learn, and share directly with the process automation experts. Access our expert profiles and collaborate on process automation topics.
Dr. C.J. Paul is the lead architect for IBM process automation products. C.J. guides a team of software architects and designers in multiple IBM labs around the world working on Tivoli Change and Configuration Management Database (CCMDB), Tivoli Service Request Manager (Service Desk and Service Catalog), and the related set of ITIL-aligned process managers.
Ana is an architect focused on the integration among process automation products, including Tivoli Change and Configuration Management Database, Tivoli Service Request Manager, Tivoli Asset Management for IT, and Tivoli Service Automation Manager, as well as IBM Maximo Enterprise Asset Management and Industry Solutions.
Vijay Aggarwal is the design lead for Tivoli Service Request Manager (TSRM), and also works on the software-as-a-service offering of TSRM. Vijay is knowledgeable in IT operational processes, product integration, OSLC standards, Java, J2EE, Web Services, request catalogs, and cloud computing.
Donatella Sabellico is currently the TWA Customer Collaboration program leader.She joined IBM in 1990 working different IBM products as Tivoli Software Distribution and Tivoli Framework as developer and customer support lead. She has been working on TWS since 2000 and she was for different years the TWS Distributed products L3 team lead.Then she joined the TWS development team and she builds and lead the TWA Customer Collaboration program for the whole scheduling family.
Franco Mossotto is the technical leader of the TWS and TWS for z/OS L3 Customer Support Team since 2010. He joined IBM in 1998 working in Development, Design and L3 Support teams in TWA area: design and development of the Tivoli Framework based OPC Connector and of the End-to-End architecture, Chief Designer of TWS distributed for versions 8.3, 8.4 and 8.5. He had alternated activities in Scheduling area with design and development on provisioning products: Tivoli Configuration Manager and Tivoli Endpoint Manager 1.0. TWS Outside-In-Design leader for TWA family since 2009, in 2010 has joined as technical leader the TWS and TWS for z/OS L3 Customer Support Team.
Arcangelo Di Balsamo is currently the Chief Architect of the whole Tivoli Workload Automation product family, which includes TWS for distributed platforms, TWS for z/OS, TWS for Applications and TWS for Load Leveler. Arcangelo has been working on TWS since 2004, acquiring a deep knowledge of TWA internals and customers, after a significant experience as chief designer of system monitoring application. He has a wide understanding of existing and emerging technologies and he uses such knowledge to depict the technical future of TWS and its tools to support our customers in their technological challenges. He has background in electronic engineering in particular in the design of the architecture of embedded control systems.