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Welcome to the Endpoint Management community, where you can connect, learn, and share with the Tivoli Endpoint Manager (powered by BigFix) experts.
Join the Endpoint Management group, and connect with other members who have an interest in Tivoli Endpoint Manager and BigFix technology. You can also collaborate with the experts by accessing the blogs, forums, and wikis listed below.
Read the perspectives of Endpoint Management experts.

Ben Kus
Ben Kus is a Senior Technical Staff Member in the Tivoli division of IBM. Ben was one of the first BigFix employees and he and he has 12 years of BigFix and IBM experience. His expertise includes all things related to BigFix and he is responsible for finding new an innovative ways for BigFix technology to grow and to deliver new customer value.
Service Management Connect forums provide a space for you to ask and respond to technical questions about the endpoint management solution and products. To ask and respond to technical questions, and to interact with the endpoint management experts, click the available forum link below. Forums are not a replacement for product support. For product support, visit the IBM Support Portal.
Service Management Connect wikis include best practices, integration scenarios, "How To" procedures, and other key content about products. Click the wiki link below and collaborate with the endpoint management experts.
Fixlet Authoring: BigFix Actions
BigFix Actions allow a BigFix Console Operator to take virtually any action on BigFix Client computers. These actions can be embedded in custom content (Fixlets and Tasks) or can be used in custom actions. You can set the permissions of the BigFix Console users so they can be given custom content/action capabilities to send actions to BigFix Clients by using the BigFix Admin Tool.
Managing BigFix ODBC Settngs
This guide provides information on how to use ODBC (Open DataBase Connectivity) in Windows 2000 and 2003 Server with emphasis on setting up and configuring Data Source Name (DSN) with BigFix.
Provisioning Software on a New Computer
Provisioning software on a new computer (or a computer that was recently imaged) is a common software provisioning scenario. There are two main methods that Tivoli Endpoint Manager (TEM) customers typically use to provision software on new computers (note that both methods can be applied).
Distributed Server Architecture
BigFix Distributed Server Architecture (DSA) is a highly sophisticated built-in ability to install multiple BigFix Servers that will replicate information from each other. In the event of a failure of one BigFix Server, other BigFix Servers will automatically takeover as fully-functional BigFix Servers (will receive data from the BigFix Relays and BigFix Clients and accept BigFix Console connections).