Better Management through Process Automation

David Lawrence, SCM Specialist, IBM

David Lawrence is an enablement engineer in the IBM Rational Software Group. He has over 10 years experience implementing Rational Change and Configuration Management solutions.He has worked with finance, aerospace and telecomms customers in North America and Europe to successfully implement Rational-based software development processes. He now focuses on enabling the IBM Technical Community to articulate and deliver the value of Rational Solutions for zSeries.

Summary: This whitepaper outlines the challenges of effective business process management, the capabilities needed to address those challenges, and how IBM Rational ClearQuest change management software can be used to automate business processes for improved effectiveness and control.

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Date: 15 Jun 2006
Level: Introductory
Activity: 360 views

The demands of good business practices, competition, and government regulation constantly push companies to reexamine, update, modernize, or replace their business processes. Efficient and effective business processes that meet changing conditions can distinguish an organization from its competition and can be key differentiators.

Business processes often evolve iteratively, beginning as manual, undocumented procedures. As the business environment becomes more complex, a business must continually evolve its processes to remain competitive.

This paper outlines the challenges of effective business process management, the capabilities needed to address those challenges, and how IBM Rational® ClearQuest® change management software can be used to automate business processes for improved effectiveness and control. The paper then presents a real-world example of a health insurance provider using Rational ClearQuest software to successfully manage its compliance business process.

Click here to read the full paper!

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ArticleTitle=Better Management through Process Automation

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