The Rational approach to technical enablement
From the developerWorks archives
Date archived: December 20, 2016 | First published: November 12, 2008
from The Rational Edge: Read how two leaders in the IBM Rational organization describe the challenges and practices of preparing customer-focused field teams to help businesses succeed.This content is part of the The Rational Edge.
This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.