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SCM110: Principles of Defect and Change Tracking with IBM Rational ClearQuest

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Course Type: Web-based training
Level: Introductory

14 May 2004
Updated 28 Jun 2005

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About this course

Take this online introduction to defect and change request tracking to learn how to use IBM® Rational® ClearQuest® to submit change requests, track requests from submission to resolution, and generate charts and reports for change and defect tracking results.

In this course

This course provides an introduction to defect and change request tracking, and instruction on how to use IBM Rational ClearQuest to manage this process. Students will learn to use ClearQuest to submit change requests, track requests from submission to resolution, and generate charts and reports for change and defect tracking results. The functions of ClearQuest are available across various platforms. Students will leave this course with a working knowledge of the functions and tools provided by ClearQuest to manage defect and change tracking.

Topics covered

  • Module 0: An overview (15 minutes)

  • Module 1: Principles of defect and change tracking (20 minutes)

  • Module 2: Using Rational ClearQuest to track defects and change requests (35 minutes)

  • Module 3: Analyzing the tracking results in ClearQuest (35 minutes)

  • Module 4: ClearQuest Everywhere (30 minutes)

Audience

This course is recommended for new Rational ClearQuest users or anyone who wants to learn about defect and change tracking.


Objectives

  • Plan and implement the defect and change tracking process

  • Use ClearQuest to track defects and change requests

  • Analyze the defect and change tracking results with ClearQuest

Prerequisites

There are no prerequisites for this course.


System requirements

  • OS: Microsoft Windows 2000 Professional SP 2, SP3, SP4, Microsoft Windows NT 4.0 Workstation SP 6a +SRP, Microsoft Windows XP Professional SP 1, SP 2
  • Machine Speed: 56K modem (assuming connectivity between 32-50Kbps)
  • Display Properties: High color, minimum resolution of 1024x768
  • Browser: Internet Explorer browser Version 6.0 or later, Netscape Navigator browser Version 7.0 or later, Mozilla browser Version 1.1 or later, FireFox 1.0.7 browser

Duration

2 hours


Languages

English


Software products

This course addresses training for:

  • IBM Rational ClearQuest

Required experience

To benefit from this course, students must:

  • Have a strong interest in learning about defect and change tracking

Related courses

For students interested in continued learning in this field, we suggest taking:

Instructor-led Training:

  • IBM Rational ClearQuest Administration
  • IBM Rational ClearQuest MultiSite® Administration

How to purchase and access Rational Web-based Training

For more information

In the US call 1-800-728-1212, or see the Rational training page



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