 | Level: Introductory developerWorks Rational Forums (dwrforums@us.ibm.com), Rational Community User Facilitation, IBM
15 Feb 2007
Updated 17 Feb 2009 A group of experienced customers help IBM Rational manage the online discussions. Learn more about them in this document.
IBM Rational relies on help from a special set of customers to better manage the discussions. These so-called "Discussion Facilitators" volunteer as our day-to-day eyes, paying attention to the ongoing content. From bright ideas to dark concerns, these are the folks who help get the beast called IBM to pay attention. Feel free to write them in private e-mail for items best handled outside of a public forum. Otherwise post your thoughts online for all to see.
Discussion Facilitators perform the following kinds of tasks:
- Tracking the online conversation by reading it frequently
- Identifying items that need further attention from IBM Rational
- response needed from Rational (i.e. a question that a Product
Manager should respond to)
- inappropriate messages (violation of guidelines)
- unanswered questions (not per message but to identify a trend
if it is developing)
- duplicate posting that should be deleted
- Nominating best postings for special consideration
- Helping identify "Valued Contributors" whose postings are particularly helpful
- Participating on Member Advisory Board, where they provide feedback on discussion enhancements during elaboration/development, ahead of the general RDN community
- Interfacing to IBM Rational Product Management
For issues which span multiple forums, please consider the Using developerWorks forum.
Listed by forum, the helpful people listed below serve as Discussion Facilitators.
Rational ClearCase
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Frank Schophuizen
Eindhoven, The Netherlands
fschophuizen@hotmail.com
Frank Schophuizen is CM consultant for TOPIC Software Services in the Netherlands. He has introduced and supported UCM, ClearCase and ClearQuest since 2000, for various large customer sites (50+) in the high-tech, embedded software industry. He was speaker at the RUC in 2001 and 2003. Frank has also been advisor for CM tool selection for customers, that involved competitive CM tools. TOPIC is an independent service provider, specialized in software development for technical and embedded software, configuration management, test and integration and requirements management. Frank plays the piano and shares his passion for music with his wife and three children. He also likes to fly, mainly with a flight simulator and real-time air-traffic-control over the internet. |
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Yossi Sidi
Modiin, Israel
yossis@corrigent.com
Yossi Sidi is a SW development technical specialist at Corrigent, where they develop products for the telecommunication industry.
He works for the R&D group and is responsible for CM, builds, releases, and MAKE packages for embedded SW group, integration with Tornado/vxWorks, ClearCase, ClearQuest etc. Yossi has been working with Rational CC/CQ since 2001. |
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James Stamaja
Berlin, Connecticut, United States
stamaja@nu.com
James has a Bachelor of Science degree in Electrical
Engineering from the University of Vermont, and a Master of
Science degree in Computer Science. James has worked for 21 years
for Northeast Utilities. His experience with software
configuration management started with control and monitoring
systems for large power plants, and software control and data
systems (SCADA) for electrical transmission systems. When
Northeast Utilities brought ClearCase into the Information
Technology department for UNIX and Windows business applications,
James was given the job of ClearCase Administrator (ClearCase
version 3.2 at that time). Since then he has overseen the
maintenance and upgrading of the system; supporting users has
become another responsibility. Northeast's largest software
project which was in development for about three years is just
going into Production. That project presented some interesting
challenges setting up UCM and MultiSite to coordinate coding
between our on-site team and an offshore vendor in order to meet
the schedule and release plans.
Away from work, James "enjoys boating with my wonderful wife Benjawan". He also likes "photography, especially with the evolved capabilities of digital cameras and photo processing software." |
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Yann Fourbert
Geneva, Switzerland
Yann.Foubert@lodh.com
Yann started his career as a development engineer working for
clients like EuroControl and Thales on C++ and Ada projects. He
began to work in the SCM field in 2000. At first he joined
Valtech, working for Société Générale on the Rational ClearCase
rollout. In 2002, he joined Marte, specializing in process improvement. While there, he acted as project manager for several contracts in the SCM area, one for Axa with ClearCase UCM and ClearQuest. In 2005, he joined Serena Software as a SCM consultant for the Dimensions tool. Since 2006, he has worked for Lombard Odier Darier Hentsch & Cie, a private banker in Geneva, as a Project Manager for SCM tools working mainly with ClearCase UCM.
Yann is an active long-distance runner (half marathon). Next year he will run the Paris marathon, and he hopes to run at least once in the New York marathon. He also likes to spend time with his wife Quynh-Mai and his 2 children, Alexandre and Emilie. Another of his pleasures is visiting Vietnam, his wife's country.
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Philip Davies
Basildon, UK.
philip.davies@rocketmail.com
Phil Davies is a configuration management specialist at
Visteon Corporation, an automotive systems supplier. He is a
member of the Engineering IT group which supports Product
Development teams throughout the company. He has used ClearCase
since 1997, first as a software developer, then moving on to work on the support of CM tools and build processes. His current responsibilities still include resolving build & CM issues, but these days he is more likely to be involved with planning improvements to the current infrastructure and processes. Phil enjoys sailing, but is between yachts at the moment. However, he can still be found during the summer months on the water in his dinghy. |
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Rational ClearQuest
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Om Naidu
Guilderland, New York, USA
Om.Naidu@labor.state.ny.us
See Om's biography information in the Business Modeling, Enterprise Architecture section
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Bob Dorenfeld
Colorado, USA
ratadm@gmail.com
Bob Dorenfeld is a consultant at the U.S. Dept. of Treasury where he supports over 500 ClearQuest users in several dozen projects using Base ClearCase or UCM integrations, in a challenging environment with a variety of network architectures, legacy and cutting-edge applications, and demanding users. He also writes external utilities using VB and Perl to provide auditing and other services to complement ClearQuest and ClearCase. Part of his job is to develop and teach customized ClearQuest training
classes to all users in his bureau of Treasury. Prior to migrating to CM and the Rational Tools in 2002, Bob worked in private industry programming name-and-address databases. When not at work Bob enjoys hiking, biking kayaking... just about anything outdoors. |
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Merav Etzyon
Israel
Merave@n-trig.com
Merav (Mavi) works as a Configuration management specialist
for N-trig . She supports R&D, QA and customer support division. Mavi works as the only CM admin and is responsible for CM, builds, releases and integration with ClearQuest. She’s been working with Rational CC/CQ since 2001 and with Req Pro since 2007. On a personal level Mavi enjoys travel, dance and “basic having fun” (especially if roller coasters are involved). She is a mother to 3 beautiful kids (boy and girl twins who are 10 years old and an 8 year-old girl) |
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Development Tools (RAD,RSA,RDA, RSM, RWD) area
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Randy Lexvold
San Jose, California, USA
randyl@emphasysgrp.com
Randy has 20 years of experience in all aspects of software development, from real-time robotics navigation, to on-line grocery web applications. Most recently Randy worked for 8 years at IBM Rational as a technical sales specialist and consultant on all of Rational's Architecture Management tools. He now is a partner in The Emphasys Group, a consulting company working with customers to help them transform their development processes. This includes customizing processes, and also building an appropriate tool infrastructure to support the new process. In his free time, when not writing RSA transformations and extensions, he is playing with his three young daughters and trying to get back into shape to do more triathlons. |
Business Modeling, Enterprise Architecture
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Om Naidu
Guilderland, New York, USA
omnaidu@omega-international.us
Om Naidu specializes in customization and implementation of the Rational Unified Process. He is a dual engineering graduate in Computer Science and Chemical Engineering. Om has over twenty years of experience in the IT industry. His main skills are in the deployment of Software Configuration Management Process using Rational Tools. He has deployed the best SCM processes with seamless integration between Software Development Life Cycle, Change Request Life Cycle and Product Life Cycle Management for many software projects. His experience also includes many years as Systems Engineer, Network Administrator, PL*SQL Programmer, Oracle DBA, Project Leader and Turnkey Project Consultant. He loves integrating and manipulating Rational Tools with perl and K-shell scripting. Other than IT, he is preoccupied with yoga, meditation, spiritual discussions, and jogging. |
Installing / Configuring / Administering Rational Products
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John Bevly
Odem, Texas, USA
John.Bevly.ctr@navy.mil
John is in charge of CM for the Chief of Naval Air Training for the Navy Region South. He administers Rational ClearCase Multi-site,
ClearQuest Multi-site, Req Pro and Rational Test Studio, for over 100 different applications and he supports users across multiple
naval bases. John develops baselines and release builds in ClearCase, schemas in ClearQuest, and deploys over the net. John enjoy his job, but also he enjoys restoring classic Pontiac cars, drag racing, camping, cooking and spending time with his wife Diane and son Cobie. |
Methods, and Practices: Rational Unified Process, OpenUP, Harmony and other Agile methods
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Mark Lines
Calgary, Alberta, Canada
Mark@UPMentors.com
Mark has been building software for over 20 years. During his
career he has acted as lead in most aspects of the software
development lifecycle, including Lead Architect, Analyst and
Project Manager. He has also been Director of Software Development
and Partner of a large IT Services firm. Since discovering RUP many years ago, Iterative & Agile Project Management has become his passion. He is a frequent speaker at industry conferences, and is a technical reviewer of manuscripts for Addison-Wesley and IBM Press.
Mark is Canada’s representative on IBM’s worldwide Client Advisory Group for Methods, and also teaches a number of Rational courses for IBM across Canada. Mark is an avid golfer and outdoorsman. He enjoys hiking and canoeing in the Rockies, just an hour away from Calgary. |
Test Management
Unified Modeling Language - UML
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Brian Arbuckle
Glasgow, Scotland
brian_arbuckle@compuserve.com
Brian Arbuckle is a UK-based Computer Science graduate and a software consultant with over 20 years experience of developing commercial software systems for various clients in different industry sectors. He specialises in applying UML, RUP and related technologies in the unending effort to improve the process of software development. When not working in IT Brian likes to ski in the Alps and savor fine Scotch whisky - not at the same time of course! |
About the author | | | IBM Rational relies on help from a special set of customers to better manage the discussions. These "Discussion Facilitators" volunteer as our day-to-day eyes, paying attention to the ongoing content. When they locate items that need further attention from IBM Rational, they will contact a Rational Community User Facilitator at dwrforums@us.ibm.com. We have assembled a cross section of Rational product experts to assist in these inquiries. This allows the forum content to remain unbiased, with limited assistance from IBM. |
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