John, does the output of cleartool hostinfo -l point to:
The correct license server and not itself
The correct reg server and region (correct case as well)
Sometimes a common install option is the choice or a reg serv(or your own
host) and it you are
cranking through the install, you may select yourself, and the same could be
true for the region
by default on a "fresh" install picks "Windows" as the default choice, and
the best way to determine
what your client is pointing at(or thinks are the appropriate servers) is
the hostinfo -l
Fred
-----Original Message-----
From: John_Falasco@hyperion.com [mailto:John_Falasco@hyperion.com
Sent: Saturday, September 23, 2000 3:02 PM
To: Scott Mackillip
Cc: cciug@rational.com
Subject: Re: [cciug] Urgent: No region or license after upgrade CC 321
to 4.1 (NT)
Hmmm... I didn't back them up, but the license strings appear OK in the
license
database. Under the var\rgy directory, the regions file contains two
regions,
one of which I am using. The site_config file has numbers in it that don't
mean
anything to me (id= something, dtm=something, version=3). The vob_object
file
shows all my vobs, etc. I'm not sure if there are other files on NT to
check.
I'm looking on a server that wasjust successfully upgraded and I don't see
anything else there.
Thanks,
John
Scott Mackillip <smackill@usa.alcatel.com> on 09/23/2000 02:08:42 PM
To: John Falasco@Hyperion
cc: cciug@rational.com
Subject: Re: [cciug] Urgent: No region or license after upgrade CC 321 to
4.1
(NT)
John,
Did you backup your registry and license files before you did the upgrade?
At
least
copied them to another filesystem. If you did, you can copy them back into
the
appropriate directory and restart the services. If not, try getting them
from a
backup...
It is a known issue (with the UNIX release anyway!) that the upgrade will
blow
away
your registry and license files....
HTH
Regards,
Scott
John_Falasco@hyperion.com wrote:
> Help!
>
> I have upgraded a remote NT server from Clearcase 3.2.1 to Clearcase 4.1
(vob,
> view, license, registry server), and am getting the message:
>
> Non-existent Clearcase Region
>
> The region does exist (or used to until the upgrade). Upon attempting to
run
> cleartool mkregion, I am told I do not have a license to run clearcase.
Homebase
> shows valid license strings, and the region was valid prior to the
upgrade.
>
> I have uninstalled, rebooted and reinstalled 4.1, but the error persists.
The
> three clearcase services are started; the Location Broker is set up to run
> correctly, and I re-entered the password. I ran rgy_passwd and re-entered
it
> there as well.
>
> I tried to call tech support, but hey, it's a weekend, so I left a
message.
>
> If anyone has an idea, I'd appreciate it.
>
> Thanks
> John
>
> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
>
-- Scott MacKillip ClearCase Administrator Engineering Tools and Process Support Alcatel, USA (on loan from Sprint Enterprise Network Services) 972-519-2282- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This archive was generated by hypermail 2b29 : Sun May 06 2001 - 00:26:47 EDT