RE: [cciug] Ratio of support to users

From: Bartolone, Michel (MED) (Michel.Bartolone@amermsx.med.ge.com)
Date: Mon Sep 18 2000 - 16:01:14 EDT

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> -----Original Message-----
> From: Mark Keil [mailto:Mark.Keil@cportcorp.com
> Sent: Monday, September 18, 2000 2:19 PM
> To: Richard Kim; cciug@rational.com
> Subject: RE: [cciug] Ratio of support to users
>
>
>

> (there always seems to be one user who
> is a lightning rod for clearcase troubles...)
>

Amen. And I usually work on my boss to get this person as a backup
(and I get to train them)for when I go on vacation. That seems to
solve this problem fairly quickly in most cases.
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