[cciug] RE: [clearquestug] RE: ClearDDTS vs. ClearQuest (was RE[2]: [cciu g] ClearGuide?)

From: Peter Vogel (PVogel@iready.com)
Date: Fri Feb 18 2000 - 17:19:58 EST


 
> Have they "fixed" ClearQuest so that it works in a distributed
> environment yet?

I suppose that depends on your definition/requirements of
"distributed environment".

>What about the ability to submit new records via
> a nice e-mail interface like DDTs?

Yes, there is an e-mail reader that will submit bugs for
you...

But then, it's pretty damn simple (now that the API supports perl)
to write a perl script to do the mail reading and bug submission
for you (their mailreader doesn't like MIME mail, even when the message
is plaintext).

> If they don't have those two
> features, its pretty much worthless to us. (This is a hint to
> Rational).

I agree without some way for Unix users (in this case, the web) to use
the system and some way to handle e-mail, it's pretty limited...

-Peter
>
> -----Original Message-----
> From: pauls@broadvision.com [mailto:pauls@broadvision.com
> Sent: Friday, February 18, 2000 4:01 PM
> To: lmcriho@lmc.ericsson.se
> Cc: BERND.DOERNEN@LHSYSTEMS.COM; cciug@Rational.Com;
> clearquestug@Rational.Com
> Subject: ClearDDTS vs. ClearQuest (was RE[2]: [cciug] ClearGuide?)
>
>
>
> "Richard Howlett (LMC)" <lmcriho@lmc.ericsson.se> wrote:
> >
> > Have you heard anything about the future of ClearDDTs? Both offer
> similar
> > change request / defect tracking functionality. ClearDDTs is written
> for
> > UNIX while ClearQuest for NT, though both support offer web
> access. If
> > platform becomes less of an issue shouldn't they 'rationalize' their
> > offerings?
> >
> > I'm trying to get information about migrating from ClearDDTs to
> ClearQuest
> > to no avail so far...
>
> My information from various people at Rational (sales people and
> field engineers) is that ClearDDTS will be phased out in the next
> two years or so. (We're already having trouble getting support for
> it.)
>
> ClearQuest currently runs with either a proprietary database or with
> Oracle. The ClearQuest application itself runs on NT, but an Oracle
> database can live on either a Unix or NT system. ClearQuest also has
> a web-based user interface. The ClearQuest application itself is due
> to have some more presence on Unix this year.
>
> Another interesting morsal is that UCM gains significant capability
> by integration with ClearQuest, but no such integration is available
> with ClearDDTS.
>
>
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