100 Tech Tip #77: IBM InfoSphere Information Server MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs).

You can gather the necessary information to improve the accuracy and completeness of the data collection process. This gathering of information can be done as follows:

    * Automated gathering - Use the ISALite for InfoSphere Information Server collectors to gather log files and other artifacts. Refer to the link for automated information gathering.

    * Manual gathering - Contact your IBM customer support representative before you gather information as outlined in the MustGather link for IBM InfoSphere Information Server document.


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