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IBM Cloud
Technical Engagement

Worldwide services and support for IBM Cloud solutions

Leverage the core of your enterprise ecosystem with
IBM Cloud expertise

 

IBM Cloud Technical Engagement is a global network of highly skilled technical experts immersed in IBM middleware and cloud technology, dedicated to helping you be successful with IBM Cloud solutions.

Our strategic consulting practices are made up of industry influencers who develop comprehensive, innovative solutions for deployments worldwide. Our transformed support teams are reinventing the client support experience to amplify the value of your middleware investment and enable you to focus on your results. Our proven methodology and empowering approach enables you to capitalize on opportunities and outmaneuver competitors.

Now is the time to innovate, grow, and succeed with IBM Cloud Technical Engagement.


Join us at IBM InterConnect in Las Vegas!

InterConnect 2016

Promote your hybrid cloud skills

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Does every part of your enterprise have the foundation you need for success?

Application platform

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Runtime and build solutions for IBM PureApplication, IBM WebSphere Application Server, IBM Cloud Managed DevOps and Continuous Engineering products, enterprise architecture and modernization, and more. A comprehensive range of performance, tuning, planning, mentoring, migration, QuickStart, Quick Win, and custom service offerings are available.

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Smarter process

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Target process improvement with services around business process management products including IBM Operational Decision Manager, IBM Business Process Monitor, and IBM Business Process Manager. Quick Wins, Discovery Workshops, migrations, health checks, installation, and configuration are among the offerings available.

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Accelerated Value
Program

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Advisory services provide trusted, personalized leadership to guide and optimize your use of IBM Cloud software, where you need it, through a single point of contact that becomes an integral and imperative part of your team.

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IT service
management

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Analytics, automation, performance management, and operations services built around IBM Tivoli, IBM DataPower, IBM Integration Bus, and IBM Operational Decision Manager product families, among others. Rapid Start and QuickStart peformance and automation services available for SaaS deployments.

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Digital experience

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Create, manage and deliver engaging omni-channel digital experiences to virtually all audiences with IBM Digital Experience Manager (consisting of IBM WebSphere Portal, IBM Web Content Manager, and IBM Forms). Offerings include Quick Starts, custom website development, design reviews, health checks, cloud migrations, and a collection of planning services and assessments.

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IBM On Demand
Consulting

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Access to the deep skills you need, when you need them. Just-in-time assistance lets you bridge skill gaps and build self-sufficiency while mitigating risk, leveraging best practices and patterns, and bypassing bottlenecks.

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Integration

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Connectivity, gateway, and cloud integration services for products including IBM API Management, IBM WebSphere Cast Iron, and IBM MQ. Service offerings and workshops address migrations, product implementations, environment and security health checks, and more.

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Cloud

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Products accross the IBM Middleware portfolio are available as-a-service. Services designed to leverage the vast benefits of IBM Middleware through the SaaS delivery model are available for planning, implementation, health checks, performance analysis, workshops, mentoring, and more.

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  Your success is the priority of our extended teams


Subscription and Support

Subscription and Support

Software subscriptions help keep your environment current, responsive, ready for growth, and prepared for change. Technical support plans offer cross-platform software support 24x7, enhanced online and search capabilities, voice support, and fast problem resolution.

Business Partners

Business Partners

Partnering with IBM brings benefits, confidence, and success to you and your clients. Offerings for Business Partners are designed to help build skills and win business, while delivering value to your customers.





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