Monitoring availability, performance, infrastructure, and beyond using IBM Lotus Sametime

From the developerWorks archives

James Dewan

Date archived: December 7, 2016 | Last updated: August 23, 2012|First published: January 12, 2010

Ever wonder how to really know what the status of your IBM Lotus Sametime environment is? Discover how Lotus Sametime can be monitored, in terms of both function and performance, from the user perspective. This article describes (and provides) a simple lightweight proactive tool to assist administrators in better understanding the Lotus Sametime user experience to reduce outages, respond to issues more quickly, and improve the customer experience. In addition to monitoring capabilities, this tool can assist in debug collection and take the burden off users for problem recreates and data collection. By combining network validation with Lotus Sametime IM, user awareness, user login, and username look-up validation, never before has such a complete picture of the user experience been available.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.



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