Integrating IBM Lotus Connections, IBM Lotus Sametime, and IBM Lotus Quickr in an enterprise

This article provides a business overview and the steps required to implement the IBM® Community Collaboration offering, which is composed of IBM Lotus® Connections, IBM Lotus Sametime®, and IBM Lotus Quickr™. With this integrated solution, your company can make tools available that can help unify your diverse and distributed workforce.

Jason Erickson, Managing Consultant, IBM

Jason Erickson is a Managing Consultant with the IBM Software Services for Lotus in IBM software. He has 16 years' experience in IT, working in roles in support, administration, software development, and consulting. He works predominantly on developing enterprise solutions for messaging, collaboration, and e-learning, and he has a wide range of experience in many of IBM's software products.



21 October 2008

Also available in Chinese Japanese

Successful companies are those that have an aligned set of goals with buy-in from all levels of their organization. A strong collaborative environment is necessary to ensure that these goals are shared and aligned; however, as companies become more global and the workforce spreads out, creating and maintaining these goals become challenging tasks.

Companies have been turning to collaboration technologies to help meet this challenge. Although the products discussed here provide collaboration capabilities on their own to the organization, a better solution can be an integrated implementation of Lotus Connections, Lotus Sametime, and Lotus Quickr.

Solution overview

The IBM Community Collaboration offering provides the benefit of collaborating beyond the basics afforded by just an email system. It provides capabilities to integrate these tools into a single solution that you can use to share and manage your collective knowledge. These tools provide the ability to communicate instantly, share information, network, and manage teams. Let's look more closely at the three products that make up this bundle.

Lotus Sametime

Lotus Sametime provides organizations with a solution that allows individuals to communicate instantly through chat and meet effectively through online meeting spaces. These features help an organization save time, increase communication effectiveness, and save on the costs involved in bringing groups together physically. Included with Lotus Sametime are the following key features:

  • Instant messaging. Allows two or more users to quickly communicate and share information interactively.
  • Online meetings. Helps facilitate meetings with multiple users at once, allowing teams to collaborate without having to bring everyone together, face to face. Users in meetings present, share resources, and work together in real time.
  • Community. Allows users to broadcast announcements, poll groups of users, and interact with experts to find answers quickly.

Lotus Quickr

Using Lotus Quickr, companies have the ability to facilitate work group teaming and sharing. Through this Web-based application, Lotus Quickr Places can be created for specific purposes that help people work together to achieve a common goal. Lotus Quickr allows the sharing of documents, including check-in/check-out capabilities, discussion areas, shared calendars, and task management, and can also be customized to meet any workspace that a teeam needs.

Lotus Quickr 8 has two editions:

  • Lotus Quickr services for Lotus Domino® is tightly integrated into the IBM Lotus Domino platform.
  • Lotus Quickr services for WebSphere® Portal is integrated with the WebSphere Portal platform.

Both editions offer different benefits, and both can be integrated with Lotus Connections and Lotus Sametime to provide a complete collaborative solution.

Additionally, Lotus Quickr comes with connectors that plug into Microsoft® Windows® Explorer, Microsoft Office, Lotus Notes®, and the Lotus Sametime Connect client. With these plug-ins, you can access Lotus Quickr content directly from these applications.

Lotus Connections

Lotus Connections provides business-oriented social networking tools. Its key features are as follows:

  • Profiles. Information about members of an organization is stored and can be used to search for people with the knowledge and skills needed.
  • Communities. Groups of users can form communities of interest to share knowledge and improve skills.
  • Activities. Users can manage coordinated work efforts through tasks and shared supporting documents.
  • Dogear. Users can share bookmarks to various Internet and intranet resources.
  • Blogs. Users can write articles and share their knowledge with the whole organization using a Web log or online journal.

Another important feature of Lotus Connections is the ability to tag or categorize all the content within it, making information easier to find. Lotus Connections also has a connector that can plug into Microsoft Windows Explorer and Microsoft Office, allowing users to access Lotus Connections features from these applications.


Community Collaboration features

With the Community Collaboration bundle, the integration of these products provides additional key features to an organization. For example, a user's online status is shared among all products, a user can initiate chats with others directly from the various components, and information can be shared quickly with others from multiple integration points. Table 1 outlines where all of the products integrate.

Table 1. How the features integrate among the three products
Lotus SametimeLotus QuickrLotus Connections
Lotus Sametimen/aOnline awareness
Instant chat
Schedule online meetings
Access content from Lotus Sametime Connect client
Online awareness
Instant chat
Community synchronization
Access content from Lotus Sametime Connect client
View business card
Lotus QuickrOnline awareness
Instant chat
Schedule online meetings
Access content from Lotus Sametime Connect client
n/aConsume RSS feeds from Lotus Quickr
Consume RSS feeds from Lotus Connections
Lotus ConnectionsOnline awareness
Instant chat
Community synchronization
Access content from Lotus Sametime Connect client
View business card
Consume RSS feeds from Lotus Quickr
Consume RSS feeds from Lotus Connections
n/a

Integrating with Lotus Sametime

For integration between Lotus Sametime and Lotus Quickr, the Lotus Quickr connectors let users directly access Lotus Quickr Place content within the Lotus Sametime Connect client (see figure 1).

Figure 1. Integrating Lotus Sametime and Lotus Quickr
Integrating Lotus Sametime and Lotus Quickr

For integration between Lotus Sametime and Lotus Connections, the Lotus Connections plug-in also provides integration from the Lotus Sametime Connect client to Lotus Connections features. Users can save chats to Activities or Community forums, view Activities from Lotus Sametime, and view Profile information from the buddy list (see figure 2).

Figure 2. Integrating Lotus Sametime and Lotus Connections
Integrating Lotus Sametime and Lotus Connections

Lotus Sametime Advanced provides features for building communities of experts, similar to Lotus Connections Communities feature. These two communities can be synchronized so that a Lotus Connections Community user can send broadcasts to members of a Lotus Sametime community, when needing assistance or seeking expertise (see figure 3).

Figure 3. Synching Lotus Sametime and Lotus Connections communities
Synching Lotus Sametime and Lotus Connections communities

Integrating with Lotus Quickr

A user accesses Lotus Quickr primarily through the Web browser. This user interface (UI) can also be integrated with Lotus Sametime and provide the ability to see people's online status in Lotus Sametime, allowing them to initiate chats with users and schedule meetings directly from Lotus Quickr (see figure 4).

Figure 4. Integrating Lotus Quickr with Lotus Sametime
Integrating Lotus Quickr with Lotus Sametime

Lotus Quickr services for WebSphere Portal also offers the ability to consume Really Simple Syndication (RSS) feeds from external sources. Using RSS feeds, a Lotus Quickr Place owner can bring additional content from Lotus Connections into a Lotus Quickr Place (see figure 5). Note, however, that this feature is not available in Lotus Quickr services for Lotus Domino.

Figure 5. Bringing content from Lotus Connections to a Lotus Quickr Place
Bringing content from Lotus Connections to a Lotus Quickr Place

Integrating with Lotus Connections

The Profiles feature of Lotus Connections can be integrated with Lotus Sametime to provide online awareness within a user's Profile entry (see figure 6). With this feature, a user can see who is available online and can initiate a chat directly with that person.

Figure 6. Integrating Lotus Connections with Lotus Sametime
Integrating Lotus Connections with Lotus Sametime

The Communities feature of Lotus Connections can also consume RSS feeds from external sources. Community owners can bring additional content pertinent to their members from Lotus Quickr Places (see figure 7).

Figure 7. Lotus Connections consuming RSS feed of Lotus Quickr content
Lotus Connections consuming RSS feed of Lotus Quickr content

Usage scenarios

Numerous capabilities are available in all three products. Individually, these products provide a company with many benefits, but when integrated, they can provide even greater capabilities. To help articulate this value, here are a few scenarios that demonstrate these benefits.

Lotus Quickr

Lotus Quickr is a tool that provides team-based collaboration. Users are able to post information, perform basic document management functions, and discuss topics. They can also create and share group calendars and tasks. Often, when users are working in a Lotus Quickr Place, they find information posted by others on which they might have a question or with which they need additional assistance. With Lotus Sametime awareness enabled in Lotus Quickr, users can see the online status of others and can quickly contact these members, without going through the Lotus Sametime Connect client to get the help that they need.

Often information that is shared in a Lotus Quickr Place is from external sources. When this information is in Dogear (a feature of Lotus Connections), for example, a Lotus Quickr Place owner can create an RSS feed based on a specific tag and share all the Dogear bookmarks, using that tag directly in a Lotus Quickr Place.

Lotus Quickr is an excellent tool for assembling teams in an organization. When teams need to get together in real time, Lotus Quickr can be integrated with Lotus Sametime to allow Lotus Quickr Place members to schedule online meetings directly from the Place. Lotus Quickr Place members can quickly see when meetings are scheduled and can attend those meetings based on the information in the Place.

Lotus Connections

Using the Profiles feature of Lotus Connections, users in an organization can look up information about others. With Lotus Sametime integrated into Profiles, users can search the profiles to find an expert, and from that profile they can immediately initiate a chat session with them.

Lotus Connections Profiles can also be customized to display other data about users. If users have a personal Lotus Quickr Entry Place where they share files, for example, then their Profiles business card can also include a link directly to their Personal Entry Place. This link lets others see what files they have shared and made available publicly.

Lotus Connections Communities provide users with the ability to form a community of interest and often include a Lotus Quickr Place where users can share information and documents. Through RSS feeds from Lotus Quickr, Lotus Connections Communities can include information from these Lotus Quickr Places directly in the Community home page.

Lotus Sametime

The Lotus Sametime Connect client lets users chat with one or more other users. With the Lotus Quickr Connectors for the Lotsu Sametime Connect client, a user can advance his collaborative ability by providing shared access to Lotus Quickr content within a chat. If two users are discussing a problem that has been documented and stored in a Lotus Quickr Place, one user can share links to Lotus Quickr content and access Lotus Quickr information directly from the Lotus Sametime Connect client.

Using the Lotus Sametime Connect client, users can also quickly find and share information with various Lotus Connections features. For example, after completing a chat, users can immediately save that chat into an Activity or Community forum, making the chat transcript available for other interested users to read.

Additionally, from within their Lotus Sametime buddy list, users can see more detailed information about other users through the Lotus Connections Profiles business card. They can hover over a name in their buddy list and get this information directly in the Lotus Sametime Connect client, without having to look them up in Profiles.


Solution prerequisites

To achieve a highly integrated collaboration environment with the Community Collaboration bundle, there are a few prerequisites that must be met, the most important of which is an enterprise-scale Lightweight Directory Access Protocol (LDAP)-enabled directory.

Common LDAP-enabled directory

Most companies have a user directory in their environment. To effectively integrate all the Community Collaboration products, you must have an enterprise directory solution in place that is LDAP-enabled, and it should encompass the entire employee population. Security should be in place to ensure that user names and passwords are not compromised, and policies and procedures should be in place to ensure that users and groups can be managed effectively.

Although it is not required, providing users with self-service capabilities, such as password management, could help improve user efficiency. Also, the management of group memberships (for example, community memberships) should be given to the lowest level feasible in the organization.

Minimum LDAP requirements

All three products in this offering require an LDAP-enabled enterprise directory, within which there is a minimum required data set (see table 2).

Table 2. Definitions of the minimal LDAP data requirements
FieldNameNotes
dnDistinguished nameThe LDAP directory should have a hierarchical structure. A distinguished name based on the organizational structure is required of any LDAP directory, to ensure the uniqueness of all users in the organization.
uidUnique identifier/user nameA unique identifier that is used by all users to log in. This uid should be recognizable to all users and easily remembered.
snLast nameA last name (surname) must be defined for all user accounts.
MailEmail addressAll users must have an email address defined in the directory. The mail attribute is necessary for the various products to send email notifications to users.

LDAP directory software requirements

All the products offered in this bundle have the following requirements for an LDAP-enabled enterprise directory:

  • IBM Tivoli® Directory Server 6.0
  • IBM Lotus Domino 7.0 and 8.0.2
  • Microsoft Active Directory 2003
  • Sun Javaâ„¢ Directory Server 5.2

Note that these are the LDAP directories that all products combined support. Each individual product has slightly different requirements.

Beyond the basics

Although it is not required for operating these products in the environment, some of, if not all, the data outlined in table 3 should be available in the LDAP directory.

Table 3. Optional data requirements and the reasons for their value
FieldDescriptionReason
Building IdentifierDescribe the building in which a person is locatedThis data is useful for helping others identify the building location for a person when an organization has a multiple-building campus.
Department NumberIdentifies the department for which a person worksAs the Lotus Connections Profile feature can be used by both users and systems, the department number can be useful for these entities.
Display NameA user-readable display of a person's nameThis data is useful in all three products to help display a user-friendly version of the person's name.
Employee NumberIdentifies the person's unique company identity number Often systems need this ID for uniquely identifying employees at a company. This data is also useful for supporting synchronization between LDAP and other systems containing employee data.
Fax Telephone NumberThe user's fax telephone numberIf fax communication is important in an organization, this data can also be useful for users to look up.
FloorThe floor where a person is locatedThis data is useful for helping other people identify another person's floor.
Given Name First nameThis data is useful for identifying a person's name, other than through the last name.
Is ManagerIndicates whether a person is a manager in the organizationFor both users and systems, this data is useful to help identify the managers of the organization. Certain features can also use this field to help generate a hierarchical structure of the organization.
ManagerIdentifies the manager of the personFor both other users and systems, this data is useful to help identify managers of the organization and for showing the hierarchy of the organization.
Mobile Telephone NumberPerson's mobile telephone numberThis data is useful for disseminating information important for communicating.
Office AddressPerson's office addressThis data helps identify the physical location of a person.
Secretary/AssistantName of the assistant for a person in the organizationThis data is useful in facilitating communications with business managers, team leaders, and executives.
Telephone NumberPerson's office telephone numberThis data is useful for disseminating information important for facilitating communications among people in the organization.
Time zonePerson's time zone where they are physically locatedThis data helps users and systems know where a person is located.
TitleJob title of a personThis data helps identify what a person does in the organization.
Work LocationSuch as in an office, mobile, or work from homeThis data helps identify where a person is typically located during the work day.

Openness in the organization

The effectiveness of this suite of collaboration tools lies not only in how it's used but in the fact that it allows the organization to openly collaborate. A key business requirement for deploying and integrating these tools should be to allow the organization to generate ideas and to organize teams both formally and informally. Businesses gain the biggest benefits by opening these tools to everyone, so that they can help improve the business and be more effective in their work.


Implementing the solution

The integration of Lotus Connections, Lotus Sametime, and Lotus Quickr offers a number of advanced features beyond what the products offer individually. The steps required to integrate the three products overall are simple and involve some basic configuration steps, detailed in the following sections. Note that it's assumed that all three products have already been deployed in the organization and have all been configured to work with the same LDAP-enabled directory in the environment.

Implementing single sign-on (SSO)

Single sign-on (SSO) is important for a seamlessly integrated environment. SSO ensures that a user can log into one of the products and be automatically authorized to access any of the other products without a subsequent login. All the products support the Lightweight Third-Party Authentication (LTPA) protocol. For LTPA to work in the environment, all the products must share the same LTPA key and be part of the same Internet domain.

NOTE: If SSO and LTPA are already set up, then you can skip this section.

Follow these steps to set up SSO for all three products:

  1. Configure Lotus Connections SSO. After installing Lotus Connections, you need to set up LTPA on the IBM WebSphere Application Server that hosts Lotus Connections. This step is typically done when Lotus Connections is installed, but it is an optional step. If LTPA is already configured for Lotus Connections, then all you need to do is export the LTPA keys. Otherwise, create the SSO configuration and export the LTPA keys, using the instructions in the WebSphere Application Server Information Center.
  2. Configure Lotus Sametime SSO. In Lotus Sametime, an SSO LTPA token is created by default during installation. First, you must delete this token:
    • Using a Lotus Notes client, open the Lotus Domino Directory (Names.nsf) on the Lotus Sametime server.
    • Select Web - Web Configuration - Web SSO Configuration for LtpaToken and delete it.
    • Replicate the changes to all Lotus Sametime servers in the environment.

    Now, configure SSO:

    • Click Create Web SSO Configuration.
    • Set the Organization and DNS Domain field values.
    • Select Keys - Import WebSphere LTPA keys. A window displays that prompts for the location of the export file you created in step 1.
    • Save and close the document.
    • Enable multi-server SSO for all the Lotus Domino servers hosting Lotus Sametime.
    • Replicate the changes around the Lotus Sametime environment and restart Lotus Sametime.

    Further details on setting up SSO can be found in the Lotus Sametime Information Center.

  3. Configure Lotus Quickr SSO. If you are using Lotus Quickr Services for Lotus Domino, follow these steps:
    • On the Lotus Quickr servers, create and configure the Lotus Domino Web Server Configuration database.
    • Configure this database to map the user login to the Lotus Quickr SSO login form, as detailed in the Lotus Quickr Information Center.

    If the Lotus Domino server hosting Lotus Quickr is not in the same Lotus Domino domain as the Lotus Sametime server configured in Step 2, do the following:

    • Create the Web SSO document in the Lotus Domino Directory for Lotus Quickr and import the LTPA keys from WebSphere Application Server. This step is identical to the process used in step 2.
    • In Lotus Domino, enable Multi-Server SSO for the Lotus Domino servers hosting Lotus Quickr.

    If you are using Lotus Quickr services for WebSphere Portal, LTPA is already configured, but you might need to update the configuration to import the keys generated from the Lotus Connections WebSphere Application Server. Remember that all servers in the environment must be in the same Internet domain and share the same LTPA keys. For details on updating the LTPA configuration, refer to the section "Import Keys" in the WebSphere Application Server Information Center.

  4. Test the configuration. To validate whether the SSO configuration is in place and working as expected, log into each product and ensure that there is no subsequent log-in prompt when accessing any of the other products. Test the SSO combinations between Lotus Connections and Lotus Quickr, Lotus Connections and Lotus Sametime, and Lotus Quickr and Lotus Sametime to validate the configuration.

Enabling Lotus Sametime awareness in Lotus Quickr

Lotus Sametime awareness lets users see the online status of others in Lotus Sametime, directly from Lotus Quickr. The steps here show you how to accomplish this configuration. Note that Lotus Quickr services for Lotus Domino and Lotus Quickr services for WebSphere Portal have different configuration steps, both of which are included below.

  1. Configure Lotus Sametime to be case insensitive. This configuration ensures that all requests for awareness are processed correctly; by default Lotus Sametime is case sensitive, which can lead to problems. This capability is available only in Lotus Sametime 7.5.1 and later.
    1. Edit the Sametime.ini file for the Lotus Sametime Community Servers, adding the following to the [Config] section:

      AWARENESS_CASE_SENSITIVE=0
    2. Also in the Sametime.ini file under the section [STLINKS] append “-DAWARENESS_CASE_SENSITIVE=0” to the STLINKS_VM_ARGS setting as follows:

      STLINKS_VM_ARGS=-Xmx128m -Xgcpolicy:optavgpause
      -DAWARENESS_CASE_SENSITIVE=0
    3. Last, update the stlinks.js file. Edit this file on all Community Servers in the [Domino Data Directory]\domino\html\sametime\stlinks directory and change the variable STlinksCaseSensitive to false, as follows:

      var STlinksCaseSensitive=false
  2. Configure awareness in Lotus Quickr services for Lotus Domino only. Specify the Lotus Sametime Community server to Lotus Quickr. To do this step, go to the Site Administration interface of Lotus Quickr and edit the Other Options section, adding the community server's fully qualified host name to the Lotus Sametime Community Server field.

    These changes take a few minutes to take effect. You can either wait or restart the Lotus Quickr server. Test whether the changes are integrated by logging in to Lotus Quickr and validating awareness.

  3. Configure Awareness in Lotus Quickr services for WebSphere Portal only. Edit the CSEnvironment.properties file, which is located in the [Portal Server Directory]\shared\app\config directory, by changing the following settings:
    CS_SERVER_SAMETIME.enabled=true
    CS_SERVER_SAMETIME_1.hostname=[Sametime server host name]
    CS_SERVER_SAMETIME_1.version=7.5.1
    CS_SERVER_SAMETIME_1.initclass=com.ibm.wkplc.people.tag.AwarenessInitLwp 
    CS_SERVER_SAMETIME_1.useLTPAToken=true 
    CS_SERVER_SAMETIME_1.dnAuthorSeparator=/ 
    CS_SERVER_SAMETIME_1.watchnameformat=dn 
    CS_SERVER_SAMETIME_1.resolveNames=false

    Additionally, comment out the following lines (add a # character to the front of the line):

    # CS_SERVER_SAMETIME_1.serverappPort=8082 
    # CS_SERVER_SAMETIME_1.reconnect=10 
    # CS_SERVER_SAMETIME_1.timeout=50 
    # CS_SERVER_SAMETIME_1.nameFormatForResolve=dn 
    # CS_SERVER_SAMETIME_1.dnNameSeparator=,

    Save and close the file.

  4. Be sure that Lotus Sametime is configured to look up users in the LDAP directory, using the mail attribute. (If you have a default installation of Lotus Sametime, it already does this task.)
  5. If users in the environment also use the Mozilla Firefox browser, then copy the stlinks folder from the Lotus Sametime server to the Lotus Quickr server:
    • The stlinks folder is in the [Domino Data Directory]\domino\html\sametime directory; copy it to the [Quickr Install Directory]\profiles\installedApps\[cell name]\wps.ear\wps.war\sametime directory.
    • Also, copy the stlinks.jar file from the sametime\stlinks\signed directory to the stlinks directory on Lotus Quickr, overwriting the existing file.
  6. Finally, restart the Lotus Quickr server; awareness should now be available.

Enabling the Lotus Sametime Members Online applet

Lotus Quickr services for Lotus Domino has a Members Online applet that shows the status of all users who are members of a Lotus Quickr Place. To enable this applet, add the Lotus Sametime toolkit files STComm.jar, CommRes.jar, and the PeopleOnline31.jar file from the Lotus Quickr server to the Lotus Sametime server. This process is further detailed in the Lotus Quickr Information Center.

Enabling Lotus Sametime online meetings from Lotus Quickr

To allow users to schedule meetings from Lotus Quickr, copy the files STMtgManagement.jar, STCore.jar, ServiceLocator.properties, and sametime.ini to the Lotus Domino program directory on the Lotus Quickr server. These files are found in the Lotus Domino directory of the Lotus Sametime server.

Edit the Notes.ini file on Lotus Quickr, modifying it as follows:

JavaUserClassesExt=QPJC1,QPJC2,QPJC3,QPJC4 
QPJC1=C:\LOTUS\DOMINO\quickplace.jar 
QPJC2=C:\LOTUS\DOMINO\log4j-118compat.jar 
QPJC3=C:\LOTUS\DOMINO\STCore.jar 
QPJC4=C:\LOTUS\DOMINO\STMtgManagement.jar

Enabling Lotus Sametime awareness in Lotus Connections

Lotus Sametime awareness in Lotus Connections 2.0 is available with the Profiles feature. Integration of awareness is done through a compatible Lotus Sametime client on the workstation. Currently the only supported clients are Lotus Sametime Connect client 7.5.1 and 8.x, and the integrated Lotus Sametime Lotus Notes client is supported in Lotus Notes 8.0.2 and later.

To enable Lotus Sametime awareness for the Profiles feature, follow these steps:

  1. Edit the Profiles configuration file, using the wsadmin interface.
  2. Find the line for the Lotus Sametime awareness feature identified by <sametimeAwareness enabled="false"/.>
  3. Change the enabled attribute to true.
  4. Restart the WebSphere Application Server that hosts the Profiles feature.

Further details for this process can be found in the Lotus Connections Information Center.

Integrating Lotus Quickr Entry into the Profiles business card

With Lotus Quickr Entry, individual users can host their own Lotus Quickr Place and share content with other users. If this feature is available in the environment, then a link to a user's personal Lotus Quickr Place can be added to their Profiles Business Card.

To enable this integration, follow these steps:

  1. Edit the Lotus Connections configuration through the wsadmin interface, adding the following service reference to the configuration:
    <sloc:serviceReference serviceName="quickr"
     href="http://[Quickr Host Name]/servlet"
     enabled="true"
     ssl_href="https://[Quickr Host Name]/servlet"
     ssl_enabled="true"
     person_card_service_url_pattern="/QuickrEntry?email={email}"
     person_card_service_name_js_eval="generalrs.label_personcard_quickrlink"/>
  2. Save and apply the configuration change.
  3. Restart the WebSphere Application Server that hosts the Profiles feature.

This procedure is detailed further in the Lotus Quickr Information Center.

Configuring synchronization between Lotus Connections and Lotus Sametime Advanced

To allow synchronization between Lotus Sametime broadcast communities and Lotus Connections communities, follow these steps:

  1. Add an administrative user to the Communities server.
  2. Access the Lotus Sametime Advanced server as a Lotus Sametime Advanced administrative user.
  3. Select Administration - Administrative Settings - Server Configuration - Lotus Connections.
  4. Select https protocol, and enter the Communities host name and port details.
  5. Enter the user name and password for the Lotus Communities administrative user created in step 1.
  6. Select the Enable Daily Community Synchronization option.
  7. Click Save and click Synchronize Now to test the configuration.

Installing Lotus Quickr connectors

Lotus Quickr comes with a client component known as the Lotus Quickr connectors. These connectors allow users to access Lotus Quickr content directly from desktop applications such as Windows Explorer, Microsoft Office, Lotus Notes, and Lotus Sametime Connect. There are two approaches to installing the connectors:

They can be deployed automatically to users through an automated software distribution solution. The Lotus Quickr Connectors installer supports a scripted and silent installation method, the details of which are in the

Lotus Quickr Information Center

.

You can let users install the connectors themselves. The Lotus Quickr server by default has a link at the bottom of any Lotus Quickr page to the Lotus Quickr connector installer, which users can download and run. Users have options to integrate with Microsoft Office, Lotus Notes, and Lotus Sametime.

Lotus Connections plug-in

The Lotus Connections plug-in provides integration with Lotus Connections from Lotus Notes, Microsoft Office, and Windows Explorer. This tool does not come with Lotus Connections but is available in the Lotus Connections Solution Catalog.

Like the Lotus Quickr connectors, the plug-in can be installed using two methods; that is, it can be deployed using an automated tool or installed manually by a user.

Also, note that the Activities sidebar in Lotus Notes 8 comes with Lotus Notes 8 Standard and is not a part of the Lotus Connections plug-ins. The Lotus Notes components in the Lotus Connections plug-ins are supported only with Lotus Notes 7.


Conclusion

The Lotus Quickr, Lotus Sametime, and Lotus Connections products can provide a great deal of value to an organization individually. By having all three integrated within the same environment, however, you can realize an even higher level of value from this solution. It enhances communications through presence awareness and instant chat from multiple entry points, helps facilitate knowledge sharing through multiple product features, and improves workflow and work processes in the organization.

This solution is designed to organize and improve work efforts, provide productive teaming opportunities, help users find and access knowledgeable resources and instantly connect with them, and share and make available intellectual capital to the whole organization.

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