IBM Support Tools portlet for IBM Web Content Manager: Empowering you!

The IBM Support Tools portlet for IBM Web Content Manager (WCM) is one of the most widely used applications to troubleshoot issues related to Java Content Repository nodes. The tool does not ship with the WCM product, however, and lacks detailed documentation for users. This white paper explains how to install, set up, and use the Support Tools portlet.

Noushad Nazmi (noushad.nazmi@ie.ibm.com), Staff Software Engineer, IBM

Noushad Nazmi is a Staff Software Engineer on the WebSphere Portal and Web Content Manager Support team at IBM's Technical Support Center in Dublin, Ireland. He is a WCM certified developer and administrator, and worked extensively with other portal servers (Oracle’s WebLogic) and Web content management software (Interwoven TeamSite) before joining IBM in 2006. He holds a degree in Mathematics and a Master of Computer Applications with honors.



22 June 2012

The IBM Support Tools portlet for IBM Web Content Manager (WCM) is one of the most widely used applications to troubleshoot issues related to Java Content Repository nodes. The tool does not ship with the WCM product, however, and lacks detailed documentation for users. This white paper explains how to install, set up, and use the Support Tools portlet.

In this white paper

  • Introduction
  • Download and install WCM Support portlet
  • WCM Support portlet capabilities
  • Launch Text Search Utilities
  • Enable access code
  • Conclusion
  • Resources
  • Author biography

Download

DescriptionNameSize
White paper in PDF formatWCMSupportPortlet.pdf1,207 KB

Resources

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SummaryTitle=IBM Support Tools portlet for IBM Web Content Manager: Empowering you!
publish-date=06222012