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Understanding IBM Lotus Sametime Unified Telephony V2

Todd Page (Todd_Page@us.ibm.com), Advisory Software Engineer, IBM

Todd Page is an IBM Advisory Software Engineer and runs the SUT Interoperability Testing Program. He has also co-authored a whitepaper on using SIP with Lotus Sametime.

Summary: This white paper defines the IBM Unified Communications and Collaboration (IBM UC2) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is implemented by means of the IBM Lotus Sametime Unified Telephony (SUT) software offering that is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes client. We examine the rich set of SUT features and provide an in-depth technical analysis on how you can add SUT to existing heterogeneous PBX environments without having to replace legacy telephony equipment. Due to the variation of possible deployment options, we cover each scenario from a high level, focusing on how each decision affects the enterprise, down to the individual call flows. This paper provides supplementary information to other published IBM documents that further describe Lotus Sametime and the IBM UC2 vision.

Date: 24 Sep 2010
Level: Intermediate

Activity: 7529 views
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This white paper defines the IBM Unified Communications and Collaboration (IBM UC²™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is implemented by means of the IBM Lotus® Sametime® Unified Telephony (SUT) software offering that is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

We examine the rich set of SUT features and provide an in-depth technical analysis on how you can add SUT to existing heterogeneous PBX environments without having to replace legacy telephony equipment. Due to the variation of possible deployment options, we cover each scenario from a high level, focusing on how each decision affects the enterprise, down to the individual call flows.

This paper provides supplementary information to other published IBM documents that further describe Lotus Sametime and the IBM UC²™ vision.

In this white paper

Leveraging unified telephony in solutions
Features of IBM Lotus Sametime Unified Telephony
Fundamentals of telephony integration
Architectural overview
Sizing an SUT environment
SUT call flows
Deploying SUT
Supported telephony equipment and more
Provisioning users
Leveraging Sametime SDKs
Conclusion
Appendix A: SIP flow diagrams
Appendix B: Glossary of terms
Resources
About the author

Download

Description	Name	Size	Download method
White paper in PDF format	SUTVersion2-2Final.pdf	438 KB	HTTP

Information about download methods Get Adobe® Reader®

Resources

Learn

Watch the Sametime Unified Telephony 8 Getting Started interactive demo.
Refer to IBM’s Unified Communications and Collaboration strategy.
Refer to IBM Lotus Sametime family of products, including Lotus Sametime Unified Telephony software.
Refer to the IBM Lotus Sametime wiki.
Read the developerWorks Lotus article, "Bring real-time collaboration to the next level with IBM Lotus Sametime Advanced 8.0."
Refer to System i IP Telephony solutions.

Get products and technologies

Download the IBM Lotus Sametime Software Development Kit (SDK) from developerWorks Lotus.

Discuss

Participate in the discussion forum.

Biography

Todd Page is an IBM Advisory Software Engineer and runs the SUT Interoperability Testing Program. He has also co-authored a whitepaper on using SIP with Lotus Sametime.

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