Troubleshooting issues with IBM Lotus Sametime Servers

Level: Intermediate

22 Sep 2009

	Get the download

By Frank Meng and Anne-Liese Stuer

The intent of this white paper is to give you a better understanding of the different components of IBM Lotus® Sametime® 7.5.1 and 8.x servers and their environments, so you can better troubleshoot problems that may occur. We address both the stand-alone Sametime (chat or meeting) server as well as the Sametime Enterprise Meeting Server (EMS), which provides clustering, load balancing, and central administration for Sametime meeting servers.

In this article

• Lotus Sametime (chat and meeting) basics
  
  
• Sametime Server
  
  
• Troubleshooting the clients
  
  
• Lotus Sametime Enterprise Meeting Server (EMS)
  
  
• Enabling Sametime MR Server, EMS, and Meeting client trace/debug
  
  
• Example troubleshooting scenarios
  
  
• Conclusion
  
  
• Appendix
  
  
• Resources
  
  
• About the authors
  

Download

	Information about download methods			Get Adobe® Reader®

Resources

• Sametime 8.0.x Information Center.
  
  
• Sametime 7.5.1 Information Center.
  
  
• Lotus Sametime product wiki.
  
  
• WebSphere Application Server 6.1 Information Center.
  
  
• DB2 9 Information Center.
  
  
• IBM Java Diagnostics Guide.
  
  
• IBM Page Detailer.
  
  
• Lotus Software Knowledge Base document #1266247, "How to troubleshoot Sametime telephony applications."
  
  
• Lotus Software Knowledge Base document #1159758, "How to enable debug for the Sametime meeting server."

• Sametime Toolkits.
  
  

• Participate in the discussion forum.
  
  
• Lotus Sametime Blog.
  
  

Rate this content

Please take a moment to complete this form to help us better serve you. Did the information help you to achieve your goal? Yes No Don't know   Please provide us with comments to help improve this page:   How useful is the information? 1 2 3 4 5 Not useful Extremely useful

Back to top