Troubleshooting IBM Lotus Sametime and IBM Lotus Quickr integration issues

This white paper provides a step-by-step guide to isolating root causes of IBM Lotus Sametime and IBM Lotus Quickr integration issues, including the configuration areas to check, for example, Domino Names.nsf, QPconfig.xml, STconfig.nsf, and firewall settings. In addition, we provide relevant debug parameters specific to hosting IBM Lotus Domino Servers, Quickr Servers, and Sametime Servers, to help pinpoint where Sametime and Quickr integration configuration fails.

02 April 2010

By Casey Brown, Purvi Trivedi, and Stephen Shepherd

This white paper provides a step-by-step guide to isolating root causes of IBM Lotus® Sametime® and IBM Lotus Quickr™ integration issues, including the configuration areas to check, for example, Domino Names.nsf, QPconfig.xml, STconfig.nsf, and firewall settings. In addition, we provide relevant debug parameters specific to hosting IBM Lotus Domino® Servers, Quickr Servers, and Sametime Servers, to help pinpoint where Sametime and Quickr integration configuration fails.

In this article

  • Introduction
  • Setting up SSO
  • Authentication / LDAP configuration
  • Authetnication / native Domino Directory
  • Configuration and copying files
  • STLinks troubleshooting
  • Home Sametime server
  • Understanding and troubleshooting dual-directory environments
  • Other troubleshooting areas
  • Best practices for Quickr Server
  • Best practices for Sametime Server
  • Working with Lotus Technical Support
  • Conclusion
  • Resources
  • About the authors

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White paper in PDF formatST-QuickrIntegrationFinal.pdf908 KB

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SummaryTitle= Troubleshooting IBM Lotus Sametime and IBM Lotus Quickr integration issues
publish-date=04022010