Manage the sentiment of your city

Configure IBM Intelligent Operations Center for Sentiment Analysis to capture trends

From the developerWorks archives

Brian O'Donovan and Thorsten Skalla

Date archived: January 13, 2017 | First published: January 22, 2013

The leaders of most major cities understand the power of social media sites. These leaders monitor the sentiment about how their city is being run that is expressed. IBM recently released a Sentiment Analysis dashboard as part of our Intelligent Operations Center, which provides city leaders with an easy to understand summary of the expressed sentiment about the themes of interest to them. The dashboard uses the powerful analytic capabilities of IBM Cognos Consumer Insight. This article explains how to configure your Cognos Consumer Insight server to accurately capture the sentiment trends for the themes of interest to city leaders.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.



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