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Permlink Replies: 19 - Pages: 2 [ 1 2 | Next ] - Last Post: Nov 10, 2009 10:50 AM Last Post By: Novikov_Alexander
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
system x335 - ISMP and NMI pci-c porblem
Posted: Nov 07, 2009 05:46:35 AM
 
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Good day,

I am new on this forum, and i would like to ask for a support with IBM server x335 (two of them). All are 8676 machines.

Recently i bought few ibm servers from x335 series and after few months of work two of them are dead.

1. In first i have maked an update of bios and ismp over diskiettes to version 1,15 (bios) and ismp (maaany versions) but something happened when i have flashed ismp. For first two or three times it says about error writing flash to memory (1/100 or 2/100 and error bangs), after that ismp led started to blink very fast and when i am trying to update there is info that it is a wrong firmware for machine!
I did tried to diagnose by ibm diagnostics, but it says that ismp is busy... Fans are running very fast and there is big noise by them.
In bios when i am trying to check the version of ismp there is no data... just empty space.

2. In second server i have a strange thing, when graphic card is connected to pci port by power supply, there is a both processor error. It starts, checks one proc, turn off with error led, then starts again, checks one more time and there is second proc error.
When pci card is connected to second port, there is NMI and pci-c error and system restarts.
I have tried running without VRM on one proc, less ram, other ram, no disks, no other parts, running on backup bios etc... always the same error. What can i do with it

Please help,

best regads
Kuba
Poland
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 07, 2009 11:08:31 PM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Dear Kuba,

2. remove nonsupported graphic card from your server. Use only supported options from compatibility list:

x335 (8676,8830) Compatibility
http://www-03.ibm.com/servers/eserver/serverproven/compat/us/xseries_old/x335.html

1. how you tried update Integrated System Management Processor? From Windows/Linux or from DOS?
Could you provide DSA log of this server.

Regards,
Alexander Novikov
Russia, Moscow
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 08, 2009 06:39:23 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Hello Alexander

ad2. I will try it tomorrow, but as far i remember, i have tried to run server without additional graphic card and the nmi/pci-c error was there also.. but i will try for sure on monday. I have attached original ibm rsa2 card (on radeon 7000 series) and it was working all the time earlier... I have 3 spare cards from ibm and on all of them is cpu/nmi/pci-c error...

ad1.i would gladly give you any more info from dsa, but i dont know how. shame.. I have tried doing an update firstly under windows 2003 server and after fail under dos (older and newest firmware i suppose it is 1.09...)

Best regards
Kuba
Poland

Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 08, 2009 11:40:08 AM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Kuba,

it is good to use RSAII card for troubleshuting. Lets check VPD page and log Web pages of RSAII card.
What is the problem with DSA log? Use DSA Bootable Edition and post resulted file *.xml.gz.

IBM Dynamic System Analysis (DSA)
http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=SERV-DSA&brandind=5000008

> I have attached original ibm rsa2 card
> older and newest firmware i suppose it is 1.09

looks like you confused with different x335 management adapters. See last versions of management cards firmware on update matrix page:

  • ISMP ver.1.06;
  • RSA ver.1.09;
  • RSA2 ver.1.05.

Software and device drivers xSeries 335
http://www-947.ibm.com/systems/support/supportsite.wss/selectproduct?familyind=5105587&typeind=0&osind=0&brandind=5000008&taskind=2&matrix=Y&psid=sp&continue.x=16&continue.y=10

Regards,
Alexander Novikov
Russia, Moscow
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 03:41:54 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Alexander,

Ive checked configuration by rsa2 below info from both machines:

1. machine with ismp update problem:

Machine Level VPD
 
Machine type:	8676
 
Machine model:	61X
 
Serial number:	KBBHM10
 
UUID:	9E10 8BC5 31B4 4A12 AB14 B486 1997 D16B
 
Component Level VPD
 
FRU Number 	Serial Number 	Mfg ID 	Slot
 
48P9077 	J1SEH35A185	ASUL	n/a
 
Component Activity Log
 
FRU Number 	Serial Number 	Mfg ID 	Slot 	Action 	Timestamp
 
48P9077 	J1SEH35A185	ASUL	n/a	Added	09:21:22 11/09/2009
 
POST/BIOS VPD
 
Version:	15
 
Build level:	T2E139AUS
 
Build date:	06/09/05
 
Diagnostics VPD
 
Version:	0
 
Build level:	T2YT07AUS
 
Build date:	08/07/02
 
ASM VPD
 
Firmware Type 	Build ID 	File Name 	Released 	
 
Revision
 
Main application	GEE840B	RAETMNUS.PKT	09-08-05	
 
16
 
Boot ROM	GEB840B	RAETBRUS.PKT	09-08-05	
 
16
 
Video BIOS	BK-ATI VER008.004.037.001
 
Device Driver	
 
Integrated System Management Processor VPD
 
Firmware revision:	255


2. Machine with nmi and pci-c problem:

Machine Level VPD
 
Machine type:	8676
 
Machine model:	M1X
 
Serial number:	KD32499
 
UUID:	9E10 8BC5 31B4 4A12 AB14 B486 1997 D16B
 
Component Level VPD
 
FRU Number 	Serial Number 	Mfg ID 	Slot
 
49P2090 	J1RKM4632JH	ACBL	n/a
 
25R3039 	K113T4A11NL	ASUL	n/a
 
32P1932 	ZJ1SWU47H2K1	USI	n/a
 
Component Activity Log
 
FRU Number 	Serial Number 	Mfg ID 	Slot 	Action 	Timestamp
 
32P1932 	ZJ1SWU47H2K1	USI	n/a	Added	09:28:10 11/09/2009
 
25R3039 	K113T4A11NL	ASUL	n/a	Added	09:28:10 11/09/2009
 
49P2090 	J1RKM4632JH	ACBL	n/a	Added	09:28:10 11/09/2009
 
POST/BIOS VPD
 
Version:	15
 
Build level:	T2E139AUS
 
Build date:	06/09/05
 
Diagnostics VPD
 
Version:	0
 
Build level:	T2YT07AUS
 
Build date:	08/07/02
 
ASM VPD
 
Firmware Type 	Build ID 	File Name 	Released 	
 
Revision
 
Main application	GEE840B	RAETMNUS.PKT	09-08-05	
 
16
 
Boot ROM	GEB840B	RAETBRUS.PKT	09-08-05	
 
16
 
Video BIOS	BK-ATI VER008.004.037.001
 
Device Driver	
 
Integrated System Management Processor VPD
 
Firmware revision:	18


I am downloading a DSA iso and post both xmls if second machine (nmi and pci-c err) will not reboot itself. (ususaly it does)

Best regards
Kuba
Poland
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 04:25:42 AM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Machine with ISMP problem xml from DSA.

K
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 04:46:30 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Flashing to ISMP ver 1.06 fails, says: "failure due to appempted flash of invalid firmware. please verify firmware is correct for machine type"
IN VPD i saw that version of ismp is 255, i suppose it is a bug though...
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 04:55:48 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Alexander, the second machine x335 with nmi/pci-c problem is not able to past POST. with rsa2 it is rebooting due to nmi error, and without rsa2 there is constant cpu error. i will not get any xml from the other one... :(

Please help...

Kuba Poland
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 08:24:16 AM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Dear Kuba,

as clear from provided VPD info you are using nonsupported x345 RSAII firmware ver.1.10 GEE840B on your x335 servers.
First of all you must update RSAII firmware to x335 version 1.05, T2E818A:

Remote Supervisor Adapter II Firmware update - IBM eServer xSeries 335
http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-54628&brandind=5000008

Regards,
Alexander Novikov
Russia, Moscow
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 08:29:28 AM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Kuba,

try again after RSAII firmware update. If it not helped, remove RSAII and update ISMP again.

Regards,
Alexander Novikov
Russia, Moscow
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 10:06:05 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Alexander,

Thankyou, ill try today updating rsa2 to 1.05 and then update ismp... and post reply asap.

Best regards
Kuba
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 10:57:33 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Alexander,

First of all the update firmware process failed:
E  
	SERVPROC 	 11/09/09, 16:56:07 	Flash of RSA Boot ROM from 192.168.1.100 (Web) failed for user Admin: Failed due to trying to flash wrong ASM


Second thing is that without rsa2 or normal ibm graphic card without rsa2 ppc module, update of ISMP returns error by beep again...

Sound like a huge problem...

K

Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 11:06:20 AM   in response to: Kuba-astr in response to: Kuba-astr's post
 
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Kuba,

did you try Change RSA II Server Platform ?

RSA-II Firmware issues
https://www.ibm.com/developerworks/forums/thread.jspa?messageID=13780097&#13780097

Regards,
Alexander Novikov
Russia, Moscow
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 11:36:01 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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Dear Alexander,

Update of RSA2 went well, because of Your help, but after rsa2 update i tried to update ismp under bootable dos img file and unfortunately the same error - firmware not for that machine type...

the vpd after rsa2 update

Machine Level VPD
Machine type:	8676
Machine model:	61X
Serial number:	KBBHM10
UUID:	9E10 8BC5 31B4 4A12 AB14 B486 1997 D16B
Component Level VPD
FRU Number 	Serial Number 	Mfg ID 	Slot
48P9077 	J1SEH35A185	ASUL	n/a
Component Activity Log
FRU Number 	Serial Number 	Mfg ID 	Slot 	Action 	Timestamp
48P9077 	J1SEH35A185	ASUL	n/a	Added	17:24:20 11/09/2009
POST/BIOS VPD
Version:	15
Build level:	T2E139AUS
Build date:	06/09/05
ASM VPD
Firmware Type 	Build ID 	File Name 	Released 	
Revision
Main application	T2E818A	RAETMNUS.PKT	09-28-07	
18
Boot ROM	T2B818A	RAETBRUS.PKT	09-28-07	
18
Video BIOS	BK-ATI VER008.004.037.001
Device Driver	
Integrated System Management Processor VPD
Firmware revision:	255
Kuba-astr

Posts: 12
Registered: Nov 07, 2009 05:33:06 AM
Re: system x335 - ISMP and NMI pci-c porblem
Posted: Nov 09, 2009 11:37:03 AM   in response to: Novikov_Alexander in response to: Novikov_Alexander's post
 
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also why there's that info??

"Integrated System Management Processor VPD
Firmware revision: 255
"

??????

K
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