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Permlink Replies: 2 - Pages: 1 - Last Post: Nov 11, 2009 1:03 AM Last Post By: Novikov_Alexander
strelac

Posts: 2
Registered: Oct 03, 2009 05:02:51 PM
x3650 to Tape drive backup problem
Posted: Oct 03, 2009 06:12:19 PM
 
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Hi!

I can't make backup from my server(SYSTEM X 3650) to tape drive(ULTRIUM 320 SCSI). Every time I get an error message. I use ntbackup and acronis. In each case I get error message.
Backup report is following:
"The device reported an error on request to read data from media.
Error reported: Hardware failure
There may be a hardware or media problem
Please check the system event log for relevant failures
Error : E: is not valid drive,or you do not have access"

System x 3650 server is attached to the IBM Ultrium 320 SCSI drive over Adaptec SCSI Card 29320LPE.
I tried to update firmware on tape drive but with no success- update failed.
Used tape diagnostic tool. Sometimes I get error ,sometimes report that tape passed all tests.
I changed tape drive with new one but still have same problem and get same error.
Versions of drivers of scsi hba and tape are current.
Windows 2003 SP2 is OS installed on server.
In computer management everything looks good. Drive is visible,media created,in idle state before running backup.

I really dont know what to do next.
If anybody have any idea how to solve this problem,please help!!!
Rob_Myers

Posts: 31
Registered: Oct 28, 2005 05:23:17 PM
Re: x3650 to Tape drive backup problem
Posted: Nov 10, 2009 12:51:49 PM   in response to: strelac in response to: strelac's post
 
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Question: Do you have an LVD cable and terminator in place?
Novikov_Alexander

Posts: 6,560
Registered: Oct 21, 2005 07:27:33 AM
Re: x3650 to Tape drive backup problem
Posted: Nov 11, 2009 01:03:58 AM   in response to: strelac in response to: strelac's post
 
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Dear Dejan,

could you provide DSA log. Use DSA Portable Edition and post resulted file *.xml.gz.

Regards,
Alexander Novikov
Russia, Moscow
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