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Permlink Replies: 3 - Pages: 1 - Last Post: Sep 1, 2009 5:57 AM Last Post By: ziggyziggyziggy
borna428

Posts: 1
Registered: Jun 17, 2009 04:58:35 PM
Unable to add or delete a user from TAM that was deleted from ldap
Posted: Jun 17, 2009 05:08:04 PM
 
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Hello all,
I'm using TAM 6.1 with TDS 6.1.
I had a user that was added to TAM but for some reason it was deleted from LDAP instead of TAM. Now I want to add the user but I can't and TAM thinks the user still exit in TAM repository. Do you know away that I can get rid of the user in TAM.

see some of the commands that ran

pdadmin sec_master> user list miisservice 10
miisservice

pdadmin sec_master> user show miisservice
Could not perform the administration request
Error: HPDMG0761W The entry referred to by the Distinguished Name (DN) must be a person entry. (status 0x14c012f9)

pdadmin sec_master> user create -gsouser -no-password-policy miisservice uid=miisservice,cn=users,dc=ptd,dc=com "test" test password
Could not perform the administration request
Error: HPDMG0759W The user name already exists in the registry. (status 0x14c012f7)


pdadmin sec_master> user import -gsouser miisservice uid=miisservice,cn=users,dc=ptd,dc=com
Could not perform the administration request
Error: HPDMG0759W The user name already exists in the registry. (status 0x14c012f7)

pdadmin sec_master> user delete -registry miisservice
Could not perform the administration request
Error: HPDMG0761W The entry referred to by the Distinguished Name (DN) must be a person entry. (status 0x14c012f9)

So you can see, I can’t do anything with this user. The user list command shows that the user exist, but beside that I can’t delete it, add it again , or import it.


Also I try to add it again to the LDAP and import the user to TAM but still didn’t work


Thanks
Borna

ramdurgaraj

Posts: 4
Registered: Jul 01, 2009 07:49:26 AM
Re: Unable to add or delete a user from TAM that was deleted from ldap
Posted: Jul 17, 2009 10:24:36 AM   in response to: borna428 in response to: borna428's post
 
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User once deleted from TDS can't be detected by TAM, wat you can do now is jus create that user manually in TDS and then try to import that user in to TAM . In this way you can solve this problem.
Let me know after trying this procedure
ramdurgaraj

Posts: 4
Registered: Jul 01, 2009 07:49:26 AM
Re: Unable to add or delete a user from TAM that was deleted from ldap
Posted: Jul 17, 2009 10:29:23 AM   in response to: borna428 in response to: borna428's post
 
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After creating the user in TDS manually, could you please show me the LDAP search command to c that user.
ziggyziggyziggy

Posts: 8
Registered: Aug 28, 2008 08:38:26 AM
Re: Unable to add or delete a user from TAM that was deleted from ldap
Posted: Sep 01, 2009 05:57:25 AM   in response to: ramdurgaraj in response to: ramdurgaraj's post
 
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TAM users are stored in LDAP in secAuthority=default. Do a search there for principalName=miisservice and you will find your TAM user, which you can then delete.

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