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Permlink Replies: 7 - Pages: 1 - Last Post: Nov 8, 2009 11:43 AM Last Post By: Novikov_Alexander
RajuB

Posts: 25
Registered: Mar 20, 2008 01:30:07 PM
X3850 M2 MR-10k battery problems
Posted: Feb 10, 2009 02:55:58 PM 		 
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Hi, for a couple of days now the X3850M2 M/T 7141 is giving the following message during POST:
"Your battery is either charging, bad, or missing; and you have Virtual Drives (VD) configured for write-back mode. Because the battery is currently charging, these VDs will actually run in write-through mode until the bettery is fully charged or replaced if it is bad or missing."

How long does this battery take to charge?
Why is it charging now when the server has been there for months?
Should I replace the battery?

Thanks...
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: X3850 M2 MR-10k battery problems
Posted: Feb 11, 2009 03:21:16 AM   in response to: RajuB in response to: RajuB's post 		 
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Dear RajuB,

see next doc:

Battery learn cycle generates error code = 0x32 - IBM System x3850 M2 (Type 7141)
http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5073085&brandind=5000008

Regards,
Alexander Novikov
Russia, Moscow
RajuB

Posts: 25
Registered: Mar 20, 2008 01:30:07 PM
Re: X3850 M2 MR-10k battery problems
Posted: Feb 11, 2009 09:21:59 AM   in response to: RajuB in response to: RajuB's post 		 
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Thanks Alexander. Yes I saw that document. So should I tell them that there is no fix for the problem as yet ?
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: X3850 M2 MR-10k battery problems
Posted: Feb 11, 2009 09:25:43 AM   in response to: RajuB in response to: RajuB's post 		 
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RajuB,

it means you should check software version on your server. Post DSA log for analysing.

Regards,
Alexander Novikov
Russia, Moscow
RajuB

Posts: 25
Registered: Mar 20, 2008 01:30:07 PM
Re: X3850 M2 MR-10k battery problems
Posted: Feb 11, 2009 10:45:42 AM   in response to: RajuB in response to: RajuB's post 		 
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Attachment 7141AC1_KQVYVZ2_20090210-141400.zip (519.8 KB)
Alexander, here is the requested DSA log
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: X3850 M2 MR-10k battery problems
Posted: Feb 11, 2009 01:28:11 PM   in response to: RajuB in response to: RajuB's post 		 
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RajuB,

first of all update ALL server's software:

  • System BIOS, BMC firmware, RSAII firmware, ServeRAID-MR10k firmware, FPGA, drivers, .......

Software and device drivers System x3850 M2 (7141)
http://www-947.ibm.com/systems/support/supportsite.wss/supportresources?taskind=&brandind=5000008&familyind=5357828&typeind=5357852&osind=&modelind=5358054&categoryind=&matrix=Y

If it not helped provide updated DSA log.

Regards,
Alexander Novikov
Russia, Moscow
rdiab

Posts: 40
Registered: Oct 04, 2008 10:15:00 AM
Re: X3850 M2 MR-10k battery problems
Posted: Nov 08, 2009 03:57:52 AM   in response to: RajuB in response to: RajuB's post 		 
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Hello Raju/ Alex
Can you tel me what was the solution for this?
thanks
Novikov_Alexander

Posts: 6,606
Registered: Oct 21, 2005 07:27:33 AM
Re: X3850 M2 MR-10k battery problems
Posted: Nov 08, 2009 11:43:04 AM   in response to: rdiab in response to: rdiab's post 		 
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Ramy,

as usually the very old software is source of most problems.

Regards,
Alexander Novikov
Russia, Moscow
Pages: 1
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