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Director 6.1 not reporting serial number or machine type properly    Point your RSS reader here for a feed of the latest messages in this thread


     
 
 
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Permlink Replies: 1 - Pages: 1 - Last Post: Nov 19, 2009 9:08 AM Last Post By: Hovrin Threads: [ Previous | Next ]
hillad

Posts: 1
Registered: Nov 11, 2009 11:48:03 AM
Director 6.1 not reporting serial number or machine type properly
Posted: Nov 11, 2009 11:51:05 AM 		 
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I have two machines that I just added via system discovery to director.

Here is what the resource properties are under the general tab for one of them: (Agentless)

Manufacturer: IBM
Machine Type: 4444
Model: eServer xSeries 365 -4444aaa-
Serial Number: XxXxXxX

Here is what the resource properties are under the general tab for the other: (This has common agent)

Manufacturer: IBM
Machine Type: 0008
Model: 670
Serial Number: 0000000

Any ideas on help? I am relatively new to Director. We have a third system (Agentless) that shows all of the proper information.
Hovrin

Posts: 18
Registered: Sep 21, 2006 04:36:36 AM
Re: Director 6.1 not reporting serial number or machine type properly
Posted: Nov 19, 2009 09:08:11 AM   in response to: hillad in response to: hillad's post 		 
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Probably the systemboard has been replaced and the machine information wasn't updated by technician.
You need to download BIOS diskette/CD, update the server, then you will be prompted to type in servermodel, serialnumber etc.
After this, start the server, run a new inventory collection and refresh the console.
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