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gdhillonlvs

Posts: 1
Registered: Sep 12, 2008 10:11:41 AM
Help! Issues with attachment
Posted: Sep 12, 2008 10:28:42 AM
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We are using a Webapplication server to get attachments from database to viewed over the web app. The files can be viewed successfully over the local LAN, they fail over the WAN and VPN. I think the issue is the the server clsing the connection.

Below is trace files

******************************WORKING OK....***********************************************************

      • WD_EV_WS2_ITEM(1560)
Friday September 12, 2008 08:56:30.513679 AM
Status=67, SensorID=4294967295, ProcessorID=4294967295
AgentID=1754569366, ApplicationID=2, ProcessID=2408
ActivityID=4294967295, ThreadID=2764, SensorSequence=0
ProcessorSequence=926, ExtraDataLength=37430, ExtraDataCount=21
      • WD_CV_WS2_ITEM_DIMENSIONS_ARRAY(1150) UINT8(0) Length=148 Count=1
0 --- WD_CV_WS2_ITEM_DIMENSIONS(1146) UINT8(0) Length=132
Friday September 12, 2008 08:56:29.969147 AM
Item Totals:
Offset 0.0
Duration 0.535737
Send Count 733
Recv Count 18175
Minimum Offset 0.0
Maximum Offset 0.535968
Server Response:
Offset 0.0
Duration 0.011303
Send Count 733
Recv Count 227
Delivery:
Offset 0.011303
Duration 0.524434
Recv Count 17948
Delivery Idle:
Offset 0.011303
Duration 0.001910
Browser Closed Socket:
Offset 0.535968
Flags: 0x0084A000
HAS_BROWSER_SOCKET_CLOSED
HAS_DELIVERY
HAS_DELIVERY_IDLE
HAS_SERVER_RESPONSE


      • WD_CV_WS2_HTTP_HEADER_REQUEST(1057) CSTRING(7) Length=733
GET /RLIMS/rc?command=ViewAttachment&sdcid=Project&keyid1=202788&keyid2=(null)&keyid3=(null)&attachmentnum=2 HTTP/1.1
Accept: /
Referer: http://customerserver/RLIMS/rc?command=page&page=SDIAttachmentView&keyid1=202788&sdcid=Project&_iframename=maint&__crc=crc_1221202525591
Accept-Language: de-ch
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
Host: customerserver
Connection: Keep-Alive
Cookie: rsetlist=; connectionid=RLIMS|Ruedi.Lukas1219724265977; userconfig_as_param0Project=; userconfig_as_param2Project=; userconfig_as_param3Project=; userconfig_as_param4Project=; JSESSIONID=AAAQ7pKHD5FVVw5goKbfbw

      • WD_CV_WS2_HTTP_HEADER_REPLY(1056) CSTRING(7) Length=227
HTTP/1.1 200 OK
Pragma: no-cache
Server: Jaguar Server Version 5.3.0
Cache-Control: no-cache
Connection: Close
Content-Type: application/vnd.ms-excel
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Transfer-Encoding: chunked

      • WD_CV_WS2_HTTP_RECV_DATA_UNENCODED(1181) UINT8(0) Length=17920
0000 | D0 CF 11 E0 A1 B1 1A E1 | 00 00 00 00 00 00 00 00 | ÐÏ.ࡱ.á........
0010 | 00 00 00 00 00 00 00 00 | 3E 00 03 00 FE FF 09 00 | ........>...þÿ..
45F0 | 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 | ................
4600 | 00 00 00 00 00 00 00 00 | 00 18 00 00 00 00 10 00 | ................
4610 | 00 00 00 00 00 0D 0A 30 | 0D 0A 0D 0A | .......0....

      • WD_CV_WS2_SOCKET(1096) UINT32(10) Length=4
2352 0x00000930
      • WD_CV_WS2_REMOTE_PORT(1091) UINT16(9) Length=2
80 0x0050
      • WD_CV_WS2_REMOTE_IP(1090) UINT32(10) Length=4
2887376939 0xAC19E02B --> 172.25.224.43
      • WD_CV_WS2_TYPE(1106) UINT32(10) Length=4
0 0x00000000
      • WD_CV_WS2_URL(1107) CSTRING(7) Length=125
http://customerserver/RLIMS/rc?command=ViewAttachment&sdcid=Project&keyid1=202788&keyid2=(null)&keyid3=(null)&attachmentnum=2
      • WD_CV_WS2_ITEM_CONTEXT_PREVIOUS(1131) UINT8(0) Length=8
886, 1
      • WD_CV_WS2_ITEM_CONTEXT(1130) UINT8(0) Length=8
887, 1
      • WD_CV_WS2_ITEM_ICON_TYPE(1147) UINT32(10) Length=4
9 0x00000009 --> HTML
      • WD_CV_WS2_LAST_SESSIONID(1140) UINT32(10) Length=4
408991 0x00063D9F
      • WD_CV_WS2_FIRST_SESSIONID(1137) UINT32(10) Length=4
408668 0x00063C5C
      • WD_CV_WS2_ITEM_TYPE(1152) UINT32(10) Length=4
20 0x00000014 --> Updated Item Sealed by Socket Close
      • WD_CV_WS2_ITEM_LABEL(1183) CSTRING(7) Length=2
rc
      • WD_CV_WS2_AF(1027) UINT32(10) Length=4
0 0x00000000
      • WD_CV_WS2_HOSTNAME(1053) CSTRING(7) Length=14
customerserver
      • WD_CV_WS2_LOCAL_PORT(1070) UINT16(9) Length=2
2101 0x0835
      • WD_CV_WS2_PROTOCOL(1082) UINT32(10) Length=4
0 0x00000000

**************************************NOT WORKING **********************************************************************

      • WD_EV_WS2_ITEM(1560)
Friday September 12, 2008 08:46:07.723385 AM
Status=67, SensorID=4294967295, ProcessorID=4294967295
AgentID=1754569366, ApplicationID=2, ProcessID=3728
ActivityID=4294967295, ThreadID=2604, SensorSequence=0
ProcessorSequence=472, ExtraDataLength=4980, ExtraDataCount=18
      • WD_CV_WS2_ITEM_DIMENSIONS_ARRAY(1150) UINT8(0) Length=156 Count=1
0 --- WD_CV_WS2_ITEM_DIMENSIONS(1146) UINT8(0) Length=140
Friday September 12, 2008 08:45:19.454538 AM
Item Totals:
Offset 0.0
Duration 0.146207
Send Count 733
Recv Count 3673
Minimum Offset 0.0
Maximum Offset 0.146207
Server Response:
Offset 0.0
Duration 0.135195
Send Count 733
Recv Count 292
Delivery:
Offset 0.135195
Duration 0.011012
Recv Count 3381
Delivery Idle:
Offset 0.135195
Duration 0.000278
Offset 0.145987
Duration 0.000175
Flags: 0x0080A000
HAS_DELIVERY
HAS_DELIVERY_IDLE
HAS_SERVER_RESPONSE


      • WD_CV_WS2_HTTP_HEADER_REQUEST(1057) CSTRING(7) Length=733
GET /RLIMS/rc?command=ViewAttachment&sdcid=Project&keyid1=202788&keyid2=(null)&keyid3=(null)&attachmentnum=2 HTTP/1.1
Accept: /
Referer: http://customerserver/RLIMS/rc?command=page&page=SDIAttachmentView&keyid1=202788&sdcid=Project&_iframename=maint&__crc=crc_1221201863795
Accept-Language: de-ch
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
Host: customerserver
Connection: Keep-Alive
Cookie: rsetlist=; connectionid=RLIMS|Ruedi.Lukas1219724265971; userconfig_as_param0Project=; userconfig_as_param2Project=; userconfig_as_param3Project=; userconfig_as_param4Project=; JSESSIONID=AAAQ6R7knq9VTLTp8TQqkA

      • WD_CV_WS2_HTTP_HEADER_REPLY(1056) CSTRING(7) Length=292
HTTP/1.1 200 OK
Pragma: no-cache
Server: Jaguar Server Version 5.3.0
Cache-Control: no-cache
Content-Type: application/vnd.ms-excel
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Transfer-encoding: chunked
Connection: Keep-Alive
Content-Encoding: gzip
Date: Fri, 12 Sep 2008 06:45:20 GMT

      • WD_CV_WS2_HTTP_RECV_DATA_UNENCODED(1181) UINT8(0) Length=8
0000 | D0 CF 11 E0 A1 B1 1A E1 | | ÐÏ.ࡱ.á

      • WD_CV_WS2_HTTP_RECV_DATA(1058) UINT8(0) Length=3381
0000 | 41 39 44 0D 0A 1F 8B 08 | 00 00 00 00 00 02 0B EC | A9D............ì
0010 | 57 7B 70 54 D5 19 FF EE | DD 9B 7D E4 B5 9B CD 1B | W{pTÕ.ÿîÝ.}äµ.Í.
0020 | 92 78 93 10 93 90 07 77 | F3 0E AF 04 02 01 61 23 | .x.....wó.¯...a#
0030 | 21 0F 05 4C 0B 81 2C 10 | F3 6C 12 2A 54 29 41 02 | !..L..,.ól.*T)A.

      • WD_CV_WS2_SOCKET(1096) UINT32(10) Length=4
1604 0x00000644
      • WD_CV_WS2_TYPE(1106) UINT32(10) Length=4
0 0x00000000
      • WD_CV_WS2_URL(1107) CSTRING(7) Length=125
http://customerserver/RLIMS/rc?command=ViewAttachment&sdcid=Project&keyid1=202788&keyid2=(null)&keyid3=(null)&attachmentnum=2
      • WD_CV_WS2_ITEM_CONTEXT_PREVIOUS(1131) UINT8(0) Length=8
860, 33
      • WD_CV_WS2_ITEM_CONTEXT(1130) UINT8(0) Length=8
862, 1
      • WD_CV_WS2_ITEM_ICON_TYPE(1147) UINT32(10) Length=4
11 0x0000000B --> Compressed HTML
      • WD_CV_WS2_LAST_SESSIONID(1140) UINT32(10) Length=4
364343 0x00058F37
      • WD_CV_WS2_FIRST_SESSIONID(1137) UINT32(10) Length=4
363973 0x00058DC5
      • WD_CV_WS2_ITEM_TYPE(1152) UINT32(10) Length=4
36 0x00000024 --> Updated Item Sealed by Socket Reuse
      • WD_CV_WS2_ITEM_LABEL(1183) CSTRING(7) Length=2
rc
      • WD_CV_WS2_AF(1027) UINT32(10) Length=4
0 0x00000000
      • WD_CV_WS2_HOSTNAME(1053) CSTRING(7) Length=14
customerserver
      • WD_CV_WS2_PROTOCOL(1082) UINT32(10) Length=4
0 0x00000000
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