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Getting Error when starting First steps


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	Replies: 7 - Pages: 1 - Last Post: Sep 1, 2008 2:35 PM Last Post By: surya@666

Rajeev_DR

Posts: 3
Registered: Sep 18, 2006 02:21:58 AM

Getting Error when starting First steps
Posted: Sep 18, 2006 02:32:25 AM

I have just downloaded and installed DB2 Enterprise 9 trial(Windows XP 32 bit). It's showing 'Fail to start first steps - No Web browser found'. But i have both Internet explorer 7.0 & Mozilla Fire fox 1.5. The earlier version DB2 Enterprise 8.2 trial was working fine with the two web browsers.

ahilden

Posts: 10
Registered: Feb 09, 2006 05:14:06 PM

Re: Getting Error when starting First steps
Posted: Sep 21, 2006 03:00:14 PM

in response to: Rajeev_DR's post

Hello, the problem is due to the change in the case of the following registry key with IE 7.

HKEY_CLASSES_ROOT\htmlfile\shell\open\command

As a workaround you can change iexplore.exe to be lower case - example:

Change: "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
to "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

It will be fixed in a future DB2 version and Microsoft has been copied as well to see if this can be updated as a secondary measure.

Thanks,
Andrew

Posts: 2
Registered: Mar 25, 2007 09:00:40 PM

Re: Getting Error when starting First steps
Posted: Mar 25, 2007 09:10:13 PM

in response to: ahilden's post

Hi Andrew,

I already have this exe in lower case as iexplore. Still I am getting the below error. I am using IE7. Please suggest.

DBI1435E Error Opening DB2 First Steps. Cannot find supported Web browser.

Thanks,
Sitharam.

> Hello, the problem is due to the change in the case
> of the following registry key with IE 7.
>
> HKEY_CLASSES_ROOT\htmlfile\shell\open\command
>
> As a workaround you can change iexplore.exe to be
> lower case - example:
>
> Change: "C:\Program Files\Internet
> Explorer\IEXPLORE.EXE" -nohome
> to "C:\Program Files\Internet Explorer\iexplore.exe"
> -nohome
>
>
> It will be fixed in a future DB2 version and
> Microsoft has been copied as well to see if this can
> be updated as a secondary measure.
>
> Thanks,
> Andrew

Posts: 2
Registered: Mar 27, 2007 11:05:34 AM

Re: Getting Error when starting First steps
Posted: Mar 27, 2007 11:08:14 AM

in response to: 's post

Is it possible that IE7 isn't set as the default browser (there was a case where a user set the default program to a text editor)? We can check the HKEY_CLASSES_ROOT\.htm (default) registry and it should be "htmlfile" if it's IE.

For example, the follow commands should be able to tell us what (1) the default browser, (2) the actual command and (3) the version are:

(1) reg query HKEY_CLASSES_ROOT\.htm check the <NO NAME> key
-> for IE, it should be htmlfile

(2) reg query HKEY_CLASSES_ROOT\<xxxx>\shell\open\command where <xxxx> is the output of (1), or htmlfile for IE
-> for IE, it should be "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

(3) reg query "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer" check the Version key

Hope it helps.
Lok

Posts: 2
Registered: Mar 25, 2007 09:00:40 PM

Re: Getting Error when starting First steps
Posted: Mar 27, 2007 11:35:24 PM

in response to: 's post

May be I am not clear where to give these commands. I am working on Windows and not on Unix. Where do I have to see to change the IEXPLORE to iexplore?

Thanks,
Sitharam.

> Is it possible that IE7 isn't set as the default
> browser (there was a case where a user set the
> default program to a text editor)? We can check the
> HKEY_CLASSES_ROOT\.htm (default) registry and it
> should be "htmlfile" if it's IE.
>
> For example, the follow commands should be able to
> tell us what (1) the default browser, (2) the actual
> command and (3) the version are:
>
> (1) reg query HKEY_CLASSES_ROOT\.htm
> check the <NO NAME> key
> -> for IE, it should be htmlfile
>
> (2) reg query
> HKEY_CLASSES_ROOT\<xxxx>\shell\open\command where
> <xxxx> is the output of (1), or htmlfile for IE
> -> for IE, it should be "C:\Program Files\Internet
> t Explorer\iexplore.exe" -nohome
>
> (3) reg query
> "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet
> Explorer" check the Version key
>
> Hope it helps.
> Lok

Posts: 2
Registered: Mar 27, 2007 11:05:34 AM

Re: Getting Error when starting First steps
Posted: Mar 28, 2007 08:42:12 AM

in response to: 's post

You can run the commands from any command window (eg, Windows' Start -> Run and then type "cmd" to bring up a command window).

To change the registry key, you can run the command "regedit" (from Windows' Start->Run or a command window) and then edit the required key.

Posts: 1
Registered: Jun 27, 2007 12:10:22 AM

Re: Getting Error when starting First steps
Posted: Jun 27, 2007 12:21:06 AM

in response to: 's post

changing the registry for default browser did the trick for me. Thanks.

surya@666

Posts: 1
Registered: Sep 01, 2008 02:31:41 PM

Re: Getting Error when starting First steps
Posted: Sep 01, 2008 02:35:28 PM

in response to: 's post

my IE version is 6.0,and the setting inside the registry are as same as mentioned.
even then ,when I am trying to create new database ,it is throwing a window named
"Instance selection".
please help me out.

Pages: 1

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