Worldwide IBM Registration Helpdesk

Asia Pacific
Country Language E-mail Phone Hours
All other countries English ERCHELP@ca.ibm.com +1 888 426 4409
+1 303 262 5669
24 x 7
Japan Japanese   +81 0120 095090 Monday to Friday only (9:00-12:00, 13:00-17:30), except Japanese holidays and 12/30-1/3

Europe
Country Language E-mail Phone Hours
Austria English erchelp@uk.ibm.com +43 124592 5942 08:00 - 17:00 GMT
Belgium English erchelp@uk.ibm.com +32 2210 9823 08:00 - 17:00 GMT
Denmark Danish,
English
erchelp@uk.ibm.com +45 4523 5443 08:00 - 17:00 GMT
Finland Finnish,
English
erchelp@uk.ibm.com +358 800 117 33 08:00 - 17:00 GMT
France French,
English
erchelp@uk.ibm.com +33 810 260 810 08:00 - 17:00 GMT
Germany German,
English
erchelp@uk.ibm.com +49 1805 426 452 08:00 - 17:00 GMT
Italy Italian,
English
erchelp@uk.ibm.com +39 800 000 222 08:00 - 17:00 GMT
Netherlands English erchelp@uk.ibm.com +31 20514 5774 08:00 - 17:00 GMT
Norway Norwegian,
English
erchelp@uk.ibm.com 47 6681 5691 08:00 - 17:00 GMT
Sweden Swedish,
English
erchelp@uk.ibm.com +46 8 793 1272 08:00 - 17:00 GMT
Switzerland English erchelp@uk.ibm.com +41 58333 0181 08:00 - 17:00 GMT
UK English erchelp@uk.ibm.com +44 0800 169 1458 08:00 - 17:00 GMT

North America
Country Language E-mail Phone Hours
All other countries English ERCHELP@ca.ibm.com +1 888 426 4409
+1 303 262 5669
24 x 7
US and Canada English,
French
  +1 888 426 4409
+1 303 262 5669
24 x 7