WebSphere Operational Decision Management (WODM) is the evolution of IBM's market-leading business rules platform, enhanced with event processing capabilities, which now provides powerful decision automation technologies in a single offering (consolidation of functions from WebSphere ILOG JRules BRMS and WebSphere Business Events).

Using the four exercises listed here, you will learn how WebSphere Operational Decision Management automates a wide range of decisions for line-of-business users while providing them the means to change and govern those decisions. This flexibility enables much needed business agility in the market today. These exercises are based on a customer acquisition scenario by a multi-channel, insurance-underwriting firm to show how this technology can improve the precision and timing of interactions in both front- and back-office systems.

Click the exercise title that defines the capabilities you seek to explore in the sandbox environment.

• Exercise 1: Understanding business rules: You will interact with the auto insurance quoting web site and explore how the pricing decisions are separated from the web application and automated using business rules that can be maintained by line-of-business subject matter experts.

• Exercise 2: Understanding decision governance: You will play the part of a regional pricing manager who needs to adjust the pricing rules according to an established governance lifecycle in order to assess the business impact and profitability of changes being implemented prior to deployment.

• Exercise 3: Understanding business events: You will interact with the auto insurance quoting solution though multiple channels (web site and call center) and explore how business events can be used to correlate customer actions and respond in a manner to assist in closing sales through targeted promotions.

• Exercise 4: Exploring decision management within business processes: You will step though an auto insurance approval process that reuses the automated eligibility and pricing decisions. While examining this business process, you will learn how business events can be used to trigger approval processes based on established policies.

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