Glenn Galler is a certified IT specialist for the IMS product in the IBM Advanced Technical Skills (ATS) group. He is a senior programmer specializing in disaster recovery. He joined the ATS group in March 2007. Galler is also the campus recruiting manager for the IBM Software Group for the University of Michigan, holding this position since 1998. He joined IBM in 1982 receiving his bachelor's degree in computer science from the University of Michigan. In 1989, he received a master's degree in computer engineering from the University of Santa Clara. Galler has worked in many areas of IMS, including testing, development, marketing and management. From 1992 to 1997, he held an international assignment in England as the European program manager for the IMS Quality Partnership Program (QPP).
Ron Bisceglia is a lead software developer for Rocket Software, based in Houston. He has worked with IMS for more than 24 years, and for the past 20 years has been involved in the design, development, and support of a range of IMS tools. He has been involved in the development of database reorganization utilities, data propagation tools, database monitoring and analysis solutions, data replication, and backup and recovery products.