Manjula Panthagani is a member of the Down System and Diagnostics Team for IBM Informix Technical Support, a team responsible for handling critical customer situations. Manjula has been working in this role for more than 10 years. She is IBM Certified System Administrator for Informix. She is one of the Redbooks authors of Data Warehousing with Informix server.
Sanjit Chakraborty is a member of the Down System and Diagnostics Team for IBM Informix Technical Support, which is responsible for handling critical customer situations and developing support tools for use by the Technical Support Organization. Sanjit has worked more than 15 years in the information technology industry in various roles. He is an IBM Certified System Administrator for Informix and DB2, and a designated archiving subject matter expert. Sanjit developed several Informix features and Down System Support tools. He is also an author and technical reviewer of many technical articles, tutorials, and training course materials on various Informix topics.