If the IBM Cognos Planning 8.4 Gateway Server is secured with SSL a client only computer cannot automatically download and install the rich client when the default settings are applied.
This document describes how to enable the automatic download of the rich client while using the SSL layer.
The instructions are for Internet Explorer 6 and Internet Explorer 7.
Any updates that need to be applied must be copied to the directories described below. For example, a service pack install would not update the copy/pasted directories; therefore, it would be the responsibility of the administrator to copy/paste the updated folders to the required location.
Steps to Enable Non-Secure location
It is possible to copy the installs and updates to a non-secure location and to point the installs to this new location. In the example shown below the installs are copied to directories on the same server, though the directories and the virtual directories could be from another installation on a different unsecured server.
Copy the directory <install_location>\cognos\c8\webcontent\rcp_installs to another location on the server.
In Internet Information Server (IIS), create a virtual directory pointing to this new directory.
Provide read permissions to the directory.
Copy the directory <install_location>\cognos\c8\webcontent\rcp_updates to another location on the server.
Create a virtual directory pointing to this new directory.
Provide read permissions.
Modify the epRemotecaller.js
Open <install_location>\cognos\c8\webcontent\contributor\epRemotecaller.js in your favorite text editor.
You may need to change the properties for the JS file from read-only.
Edit the file following the screen capture directions and ensure it points to the locations of the virtual directories you have just created. By default the value will equal null. Save your changes.
Perform the Rich Client Install
From the client-only computer browse to the URL for the secure server, for example -
Select a IBM Cognos 8 Planning package and open with Contributor.
Select an e.list item. You will be prompted to install the IBM Cognos 8 Planning 8.4 client framework. Click Install Now.
You are prompted to install cognosrcp.msi. Click Run.
You are prompted to run cognos.ulc. Click Run.
Open your web browser and select the Planning package and open the e.list.
The updates are automatically downloaded.