IBM Software Solutions
WebSphere Commerce Enterprise. IBM WebSphere Commerce Enterprise provides a next-generation solution designed to address a company's e-commerce needs, helping companies of all sizes enable their customers to do business on demand.
Sterling Order Management. IBM Sterling Order Management provides a global view of all inventory across the supply chain, helping you make changes to business processes based on evolving market conditions.
Established in 1947 in Dallas, Texas, Dal-Tile Corporation, a subsidiary of Mohawk Industries, manufactures, distributes and markets high-quality ceramic tile and natural stone products. They are the largest ceramic tile manufacturer in the U.S., and one of the largest in the world, with nearly 8,000 associates. Dal-Tile will save over $2 million per year with more efficient order management processes.
"Sterling Order Management is the system engine we have been looking for to take our organization to a world-class level of customer service now, and for many more years to come." - Rick Odorico, General Manager, Dal-Tile Business Operations
Enable companies to manage order life cycles and orchestrate complex order fulfillment processes across a dynamic business network. IBM Software offers a rich customer experience by orchestrating selling and order fulfillment processes across customers, suppliers, and partners - supporting all business needs by empowering store associates and sales representatives by extending access, control, and service across multi-store environments.
For e-commerce, marketing, merchandising and sales executives, today’s customer demands a seamless buying experience across all sales channels and the ability to buy and pick up their products anywhere. IBM selling solutions offer powerful cross-channel merchandising and promotion, complex product configuration and pricing features, and well-orchestrated fulfillment capabilities to allow your customers to buy and pick up their products anywhere.
Supply chain planning and execution capabilities
across the extended enterprise, enabling companies
to anticipate, control and react to demand and
supply volatility within the supply chain.
Managing how and where you fulfill orders, how
much inventory you should store, and the planning
required to meet customer commitments. IBM
provides the ability to understand, manage and
direct the supply chain in order to build a
smarter on-demand network.