Explore what customers should expect in cloud service standards

Discover organizations with the skills and tools that can close the gaps

From the developerWorks archives

Judith Myerson

Date archived: November 29, 2016 | First published: July 27, 2012

Cloud outages are not new; administrators who regularly back up cloud-stored data expect to achieve a full restoration of the data to cloud storage after the outages. There is a potential drawback to this otherwise simple process, though — the system they administer may be locked into a service provider's proprietary methods for cloud services and storage. Cloud services standards can address and correct what essentially is a data-transfer failure. In this article, the author explores cloud customer expectations on interoperability and illuminates various cloud service standards organizations and what they offer.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.



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