The fourth quarter edition of the IBM BPM Journal is packed with information from top BPM and ODM experts to make your job easier. From an integration perspective, you'll learn how to add ECM into your BPM solution using the new document store feature in IBM BPM V8.5, as well as how to combine BPM with IBM Intelligent Operations Center (IOC) to manage long-term responses to serious incidents. On the ODM front, you'll learn about the importance of three key models in developing an ODM business rule solution, as well as how to build a Hosted Transparent Decision Services (HTDS) client using the new RESTful interface in IBM ODM V8.5.
Columnist Claus Jensen gives you a glimpse into the future of governance, while the IBM BPM SWAT and Support team gives you hints and tips on tools and techniques for troubleshooting BPM issues, and Dave Spriet and Phil Coulthard provide strategies for dealing with BPM data accumulation.
Finally, a three-part series by John Alcorn walks you through the steps to create custom IBM Business Monitor dashboards in under an hour, using spreadsheets and a free IBM CSV tool. You'll then learn how to customize the dashboards, define alerts, and edit the generated monitor models.
A note from the editor
The BPM Journal will be getting a new editor in 2014 as I move to a new job in IBM. Welcome, Dorothy Wu! I've loved every minute of building this Journal, especially working with the top-notch experts who have contributed content over the years, and the many readers who have offered their suggestions and insight into improving this Journal. Thank you all! -- Chris Rothemich
by Fintan McElroy
IBM Business Process Manager V8.5 enables seamless integration with Enterprise Content Management (ECM) systems by providing an embedded CMIS-compliant (Content Management Interoperability Services) internal document store known as the BPM document store, which addresses the business requirement to include the management of related physical documents in the scope of a business process. In this article, you'll find out how to achieve a content-driven integration scenario using the new document store feature.
by Claus Jensen
"Governance today is very different. No longer is the control point a user interface or an internal IT system, rather it is the edge of the enterprise, the point where the uncontrolled meets the somewhat controlled. Choosing which capabilities to project across that boundary, and how, must be a joint business and IT decision – sometimes even a pure business decision, executed by IT."
In this issue
by Alan Dickman, Andreas Rudnick, Anthony Carrato and Allen Smith
This article describes how integrating IBM Intelligent Operations Center (IOC) with IBM BPM can help organizations manage long-term responses to serious incidents. You'll learn how to do the simple configurations necessary to enable sending a triggering event from IOC to BPM and returning information from BPM to IOC.
by Allen Chan, Timothy Brantner, Jing You, Sun Guang Da, and Dave Spriet
Troubleshooting BPM issues can be complex without the correct tools and techniques. This article describes a set of tools and techniques suggested by the IBM BPM SWAT and Support team to help you with problem determination for IBM Business Process Manager.
by Oscar Chappel
This article describes three models that are necessary to implement a successful IBM ODM business rule project, the domain conceptual and logical model, the executable object model (XOM), and the business object model (BOM), and the roles they play in developing an IBM ODM business rule solution. It describes the IBM tooling and the analysis process used to create the models and includes examples.
by Raj Rao and Matt Voss
IBM Operational Decision Manager (ODM) offers an easy way to expose rulesets as web services through Hosted Transparent Decision Services (HTDS). This article briefly introduces HTDS and discusses the approaches to building an HTDS client and using the RESTful interface that is new to IBM ODM V8.5. The primary focus of the article is potential issues and pitfalls in using HTDS, mostly related to controlling its service interface, and some practical, hands-on approaches to resolve these issues.
by Dave Spriet and Phil Coulthard
IBM Business Process Manager is a stateful product that accumulates data over time. As with any stateful product, it's essential to its ongoing health to have a strategy for purging some of that state occasionally. This article explores the areas of IBM BPM where data is collected and the methods that exist today to purge that data.
From spreadsheets to IBM Business Monitor dashboards in under an hour, Part 1: Using the free CSV tool to create a dashboard
by John Alcorn
In Part 1 of this 3-part series, you'll learn how to create custom IBM Business Monitor® dashboards in under an hour. Using only a spreadsheet tool, such as Microsoft® Excel®, you can define the metrics, KPIs, and reports you desire, and fill in sample data that you want to see in a dashboard. Then learn how to customize that dashboard to more closely meet the visual requirements of your business users.
From spreadsheets to IBM Business Monitor dashboards in under an hour, Part 2: Customizing a dashboard created by the CSV tool
by John Alcorn
Learn how to customize all parts of the IBM Business Monitor dashboards produced by the CSV tool. Customizations include sorting and formatting, adding and configuring widgets, changing display types, and advanced Cognos® report editing. Make your dashboard look just the way your users want in a matter of minutes.
From spreadsheets to IBM Business Monitor dashboards in under an hour, Part 3: Defining alerts, viewing real-time updates, and editing the generated model
by John Alcorn
Learn how to define alerts for when a specified situation occurs, watch the IBM Business Monitor dashboards update in real time as you feed in further sample data, and learn how to edit the monitor model produced by the CSV tool in Eclipse, if desired.
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