Governance in the age of APIs and social interactions

From the developerWorks archives

Claus Jensen

Date archived: September 8, 2016 | First published: November 21, 2013

In the age of business APIs and social interactions, governance is no longer primarily about compliance. Today, governance has to address the far more important challenge of empowering the organization to drive business growth - making sure that the right people make the right decisions, at the right time, for the right reasons, and based on the right information. Meeting that challenge, strategically as well as operationally, will require a change in not only governance processes but also the roles and skills that define and enable those processes. In this column, I describe the necessary changes and outline how to create an easy to understand and easy to appreciate modern governance scheme. This content is part of the IBM Business Process Management Journal.

This content is no longer being updated or maintained. The full article is provided "as is" in a PDF file. Given the rapid evolution of technology, some steps and illustrations may have changed.

Zone=Business process management
ArticleTitle=Governance in the age of APIs and social interactions