Level: Intermediate Kane Scarlett (kane@us.ibm.com), developerWorks Editor, IBM
30 Jan 2007 Get concise tips for solving challenges to using autonomic computing technologies. This installment focuses on installation challenges, including installation problems with the Generic Log Adapter and the Tivoli® Change and Configuration Database on Windows® servers and a problem getting the remote agent controller to run on z/OS®.
Solutions in action is a series of concise tips for solving challenges to using autonomic computing technologies. This is an informal series, with many of the issues and answers gleaned from technology chat rooms and forums, so the actual problems and solutions may not work for your particular situation -- the main benefit of this series is to provide insight into how various autonomic computing technologies work, to help you "think" in a direction that can solve your individual challenge.
The first example in this article is from the Build to Manage toolkits forum, and the developer is trying to install the Generic Log Adapter for Windows but is having problems.
The next developer is attempting to install the Tivoli Change and Configuration Management Database but is also having difficulties (from the Solution Installation and Deployment support forum).
The last user is having trouble running the remote agent controller on z/OS (from the Agent Controller for GLA/LTA support forum).
Can't install GLA for Win32
Unable to install ACLT_GLA_v4-2-1_Win32.exe
Originally posted: 2007 Jan 11 12:01 PM
Nagarjun
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I am unable to install ACLT_GLA_v4-2-1_Win32.exe. It stops at 75 percent. I tried the installation 3 times. I downloaded the file using HTTP downloader as well as using DownloadDetector.
Is the downloadable file corrupt? I would appreciate your response.
Thanks, Nags
Re: Unable to install ACLT_GLA_v4-2-1_Win32.exe
Originally posted: 2007 Jan 11 05:49 PM
AC Support
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It works fine, the downloaded size should be 355 MB. Can you make sure it is not a firewall related issue? Also please restart your machine before you try next time.
Re: Unable to install ACLT_GLA_v4-2-1_Win32.exe
Originally posted: 2007 Jan 12 09:50 AM
Nagarjun
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After I stopped the Check Point Integrity Client Firewall I was able to install successfully.
Thank you for your support.
Nags
Can't install CCMDB
Problem while installing CCMDB middleware pre-requisites.
Originally posted: 2007 Jan 12 12:27 AM
Sonal
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Hi All, I am trying to install CCMDB (Tivoli Change and Configuration Management Database) middleware pre-requisite softwares on a windows system through solution installer. But, I receive [the] following error and no softwares are installed on further processing.
ERROR: Installation failed for component DB2[®] Universal Database 8.2. The target operating system is not supported. Please review the logs for this component to see detailed error messages.
When I go deeper into the logs, I see following exception:
Exception: No valid hosting environment was found for the target of the root IU
Exception: Error detected in change method
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Following is my system setup:
- Windows Server 2003 Enterprise Edition SP 1
- Installed Hotfix KB906868-x86
Any help in this regard would be great! Thanks.
Re: Problem while installing CCMDB middleware pre-requisites.
Originally posted: 2007 Jan 15 02:01 PM
AC Support
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The CCMDB middleware installation creates all logs in temp (type %temp% in Start menu -> Run). In IBMInstallog folder, you can find the file logsummary.html, which has links to the DB2 8.2 installation logs.
Please send [the] si_trace.log file too so that we can [determine] where the problem occurs as it seems to be related to [the] hosting environment. The si_trace.log is in C:\Program Files\IBM\Common\acsi\logs\<username>
You can attach [the] above logs as a zip file here or send to actkit 'at' in.ibm.com.
Re: Problem while installing CCMDB middleware pre-requisites.
Originally posted: 2007 Jan 16 01:18 AM
Sonal
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Hi, I applied [the] fix pack for the COI (Composite Offering Installer) and my problem was solved.
Thanks for your help...
RAC not working with z/OS
Editor's note: This is the continuation of a previous Solutions in action forum question. Here is a back-and-forth synopsis of the exchange so far:
- Andy(ITM): Can't find instructions to run RAC on z/OS.
- actk.support: Got the right version?
- Andy(ITM): Yep. When trying to run setup.bin script, it always says to me that there is no JVM.
- actk.support: Try it with Java 1.4.2, the officially supported version.
- Andy(ITM): OK, that worked -- the setup.bin script was started successfully, but it still could not find JVM.
- Andy(ITM): Wait. I made some adjustments ...
LIBPATH=/usr/lpp/java/IBM/J1.4/bin/classic:/usr/lpp/java/IBM/J1.4/bin:/usr/lpp/java/J1.4
/bin:$LIBPATH
export LIBPATH
java -cp .:setup.jar run -console
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- Andy(ITM): ... and the RAC ran successfully.
- Andy(ITM): I connected to it using LTA successfully, but I could not import any logfiles because a timeout happened (there is no firewall).
- actk.support: Are both the machines on the same network?
- actk.support: Confirm a network problem by installing LTA on a machine which is in the same network and try importing a log via RAC. You may also install it in a laptop and connect the laptop to a LAN port near the server.
Let's pick it up from there.
Re: Remote agent controller for z/OS
Originally posted: 2007 Jan 16 05:50 PM
Efrain
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This is what [I] get when i try to execute that command:
java -cp .:setup.jar run -console
Exception in thread "main" java.lang.UnsupportedClassVersionError:
run (Unsupported major.minor version 48.0)
at java.lang.ClassLoader.defineClass0(Native Method)
at java.lang.ClassLoader.defineClass(ClassLoader.java:495)
at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:110)
at java.net.URLClassLoader.defineClass(URLClassLoader.java:251)
at java.net.URLClassLoader.access$1(URLClassLoader.java:217)
at java.net.URLClassLoader$1.run(URLClassLoader.java:198)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:192)
at java.lang.ClassLoader.loadClass(ClassLoader.java:300)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:290)
at java.lang.ClassLoader.loadClass(ClassLoader.java:256)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:316)
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My solaris host [has Java version 1.2] , what should [I] do? I've already tried to set an evironmental variable using the JVM that is already [in] the installer files, which is 1.5. but seems is not working and [I'm] not in a position to update the host server.
/appl/srs/RAC is the <install_dir>
RACPATH=/appl/srs/RAC/_jvm/jre/bin:/appl/srs/RAC/_jvm/jre/lib
export RACPATH
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[The] setup files are [in] the /heb/appl/srs/RAC/installers/solaris_sparc.
java -cp .:setup.jar run -console
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Editor's note: Any tips on how to solve this?
Disclaimers and acknowledgements
Because some tips in this series are not tested, some of the technologies are offered on an experimental basis, and because your situation may differ from the one in the article, IBM does not endorse these solutions and will not be held responsible for any damages that may occur in the employment of these solutions.
We'd like to thank all the forum participants.
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About the author  | 
| | Kane Scarlett is the editor of the Autonomic computing technology zone for developerWorks. His past publishing work was with such magazines as Unix Review, Advanced Systems, and the -World publications (Java-, Sun-, NC-, Linux-), as well as some little oddball journals like National Geographic Magazine. |
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