There are many references and books about requirements analysis. Most, however, don't provide a reusable technique that you can apply to new problems.
The article "Creating Use Case Diagrams" comes close to meeting the reusability objective. It describes a process to transform business requirements descriptions into a set of use cases. You have to pay very close attention, though, to extract the ideas in a way that they can be applied to a new project.
This article expands the ideas in "Creating Use Case Diagrams" and casts the ideas into a pattern format, so you can easily apply it to new problems. The proposed pattern is especially helpful for developing IT systems.
Take the following steps to develop a pattern for business stakeholder requirements descriptions:
- Identify the business processes.
- Identify the IT processes that support each of the business processes.
- Identify the activities within each of the IT processes.
- Identify the functions within each of the activities.
- Identify the use cases for one or more of the functions.
Using an online pizza ordering system as an example, the rest of this article walks through the steps in the pattern.
A corner gourmet pizza vendor, who has operated a traditional pizza delivery service using telephone orders, wants to automate the ordering process by developing an online system. The customers need to be able to:
- Select the pizza toppings, size, and number of pizzas.
- Log in and enter the delivery address.
- Specify the time of delivery.
- Revise or delete their orders.
A store associate should be able to emulate a member login and perform the corresponding member functions on their behalf.
This section shows what happens when you apply the pattern steps to the stakeholder requirements.
1. Identify the business processes
BP1: Order automation process
2. Identify IT processes that support each of the business processes
BP1: Order automation process
- ITP1: User management process
- ITP2: Inventory management process
- ITP3: Order management process
3. Identify the activities within each of the IT processes
BP1: Order automation process
- ITP1: User management process
- A1: Membership activity
- ITP2: Inventory management process
- A1: Set up pizza toppings activity
- A2: Set up pizza sizes activity
- ITP3: Order management process
- A1: Order activity
4. Identify the functions within each of the activities
BP1: Order automation process
- ITP1: User management process
- A1: Membership activity
F1: Create member
F2: Update member
F3: Delete member
F4: View members
F5: Reset password
F6: Create store associate password
- A1: Membership activity
- ITP2: Inventory management process
- A1: Set up pizza toppings activity
F1: Add pizza topping and price
F2: Update pizza topping
F3: Delete pizza topping
F4: View pizza toppings - A2: Set up pizza sizes activity
F1: Add pizza size and price
F2: Update pizza size
F3: Delete pizza size
F4: View pizza sizes
- A1: Set up pizza toppings activity
- ITP3: Order management process
- A1: Order activity
F1: Enter order
F2: View order
F3: Submit order
F4: Revise order
F5: Delete order
- A1: Order activity
5. Identify the use cases for one or more of the functions
The use cases can now be identified directly using the functions in the steps above. Figure 1 shows the list of use cases. The add, update, and delete functions are grouped into one "Manage" use case. For the sake of brevity, the login use case is not shown; it's assumed to be part of the manage use case.
Figure 1. Pizza order system

There you have it. All essential use cases are identified. To show how it can be easily applied to any new problem situation, let's use our pattern step-by-step to come up with a solution for the stakeholder requirements in a case study.
Use the pattern in a case study
Look at the case study in "Creating Use Case Diagrams," and use the pattern to define stakeholder requirements for a courseware system.
1. Identify the business processes
BP1: Course automation process
BP2: Course schedule automation process
2. Identify IT processes that support each of the business processes
BP1: Course automation process
- ITP1: Manage courses
BP2: Course schedule automation process
- ITP1: Manage tutors
- ITP2: Manage course schedules
3. Identify the activities within each of the IT processes
BP1: Course automation process
- ITP1: Manage courses
- A1: Course topics activity
- A2: Course activity
BP2: Course schedule automation process
- ITP1: Manage tutors
- A1: Tutor activity
- A2: Tutor assignment activity
- ITP2: Manage course schedules
- A1: Course scheduling activity
4. Identify the functions within each of the activities
BP1: Course automation process
- ITP1: Manage courses
- A1: Course
topic activity
F1: Add course topic
F2: Edit course topic
F3: Delete course topic
F4: View course topics - A2: Course Activity
F1: Add course
F2: Edit course
F3: Delete course
F4: View courses
- A1: Course
topic activity
BP2: Course schedule automation process
- ITP1: Manage tutors
- A1: Tutor activity
F1: Add tutor
F2: Edit tutor
F3: Delete tutor
F4: View tutors - A2: Tutor assignment activity
F1: Assign tutor to course
F2: Edit tutor
- A1: Tutor activity
- ITP2: Manage course schedules
- A1: Course scheduling activity
F1: Assign course hours schedule
F2: Assign tutor to course hour
F3: View course calendar
- A1: Course scheduling activity
5. Identify the use cases for one or more of the functions
The use cases can now be identified directly using the functions in the previous four steps. The add, update, and delete functions are grouped into one "Manage" use case. Compare the use cases in Figure 2 with those in the article “Creating Use Case Diagrams.” Clearly, we have not missed any use cases identified. The proposed pattern has helped identify all essential use cases.
Figure 2. Courseware system

In this article you learned about an approach to requirements analysis using a simple pattern format. Two typical example problems showed how to use the pattern. The approach and the pattern are simple to follow, and you can apply them to new problem situations.
Learn
- "Creating Use Case Diagrams " (developer.com) by Chitnis, Tiware,
and Ananthamurthy provides a technique for identifying use cases.
- "UML
Tools" (developer.com) by Chitnis, Tiware, and Ananthamurthy is a
courseware case study that discusses features of UML tools.
- New to Architecture on developerWorks has an excellent collection
of articles and references on requirements analysis.
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