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Documentos de Contratos

Esses contratos são somente para clientes do Brasil. Saiba mais (US)

IBM Customer Agreement

IBM Customer Agreement

Agreement for Exchange of Confidential Information

O Acordo para Recebimento e Divulgação de Informações Confidenciais IBM fornece os termos que se aplicam quando o Cliente ou a IBM divulgar informações confidenciais para o outro. O Cliente pode imprimir este documento, assiná-lo, e devolvê-lo ao representante de vendas IBM.


Service Descriptions/Service Level Agreements and Glossary

Firewall Management – Standard (194KB)
Firewall Management – Select (201KB)
Firewall Management – Premium (205KB)
Hosted Application Security Services - Compliance Scanning (146KB)
Hosted Application Security Services - Pre-Production Application Scanning (159KB)
Hosted Application Security Services - Production Application Scanning (156KB)
Hosted Email Security (134KB)
Hosted Mobile Device Security Management (Belux-8855-00) (109KB)
Hosted Security Event and Log Management – Standard (118KB)
Hosted Security Event and Log Management – Select (144KB)
Hosted Vulnerability Management (204KB)
Intrusion Detection and Prevention System Management – Monitoring Only (171KB)
Intrusion Detection and Prevention System Management – Standard (165KB)
Intrusion Detection and Prevention System Management – Select (205KB)
IBM Managed Security Services for Agent Redeployment and Reactivation (76KB)
Managed Protection Services for Networks – Standard (187KB)
Managed Protection Services for Networks – Select (226KB)
Managed Protection Services for Networks – Premium (232KB)
Managed Protection Services for Servers – Standard (178KB)
Managed VPN concentrator (189KB)
Managed Protection Services for Servers – Select (185KB)
Secure Web Gateway Management – Standard (175KB)
Secure Web Gateway Management – Select (172KB)
Secure Web Gateway Management – Premium (172KB)
Unified Threat Management – Standard (209KB)
Unified Threat Management – Select (220KB)
Unified Threat Management – Premium (221KB)
X-Force Hosted Threat Analysis Service (36KB)

MSS Sow and General Provisions

MSS Statement of Work (25KB)
MSS Disposições Gerais (24KB)

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