Operations

Optimize operations and counter fraud and threats

Optimize the supply chain using real-time actionable insights about customers and suppliers. Prevent failures by using predictive root-cause analysis on machine data. Detect fraud before incurring losses by applying predictive analytics to uncover patterns and anomalies.

A day in the life of a production line manager

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IBM Predictive Maintenance and Quality can reduce asset downtime by analyzing asset data in real time, and detecting failure patterns and poor quality parts before problems occur.

Analytics could potentially transform the way we manage
almost every aspect of our operations.

Donna Powell, business manager, Point Defiance Zoo & Aquarium

Improve operational efficiency using real-time analytics

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Industrial manufacturers can gain a 360-degree view of buyer behavior and raw material forecasting from suppliers using advanced analytics capabilities. Becker Underwood integrated and optimized its global supply chain, greatly improving inventory turns and forecasting accuracy.


50%
Inventory turn

Inventory turns have improved by 50 percent

15%
Accuracy improvement

Forecasting accuracy has improved by 10 to 15 percent

$1M
Savings

Supply chain optimization is saving USD1 million annually


IBM Predictive Operational Analytics solutions can help organizations streamline operational processes to meet ever-changing customer demands.

By making data easier to collect, analyze and share, the IBM solution has enhanced productivity in almost every area of our operations.

Anne-Marie Butler, director of finance and administration, BC Egg

Identify and mitigate fraudulent activity to reduce loss

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Insurers can identify fraud before a claim is paid by using predictive analytics to detect patterns and by analyzing accident data in real time. Infinity Property & Casualty identified fraudulent claims faster and substantially increased subrogation recoveries.


95%
Time reduction

Reduced the time to refer questionable claims for investigation by 95 percent

$12M
Recovered

Increased subrogation recoveries by USD12 million

403%
Return on investment

Achieved 403% return on investment within 3 months


Fraud prevention solutions analyze data across multiple sources to enable real-time fraud identification and prevention, and speed non-fraudulent transactions.

With predictive analytics, we were basically able to close a hole in our pocket where money was leaking out steadily.

Bill Dibble, SVP of claims operations, Infinity Property and Casualty

Uncover crime patterns to protect public safety

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Police departments can use statistical analytics to find similarities and patterns in criminal activities. Miami-Dade Police Department used advanced analytics to uncover insights in cold robbery cases, more quickly identify suspects and reduce repeat crimes.


60 seconds
Faster analysis

Identified 20 potential suspects in just 60 seconds, instead of several days

73%
Accurate results

Achieved a 73 percent "hit rate" in identifying suspects


IBM Intelligent Investigation Manager improves the effectiveness of investigations by extracting volumes of case data and coordinating reports, and providing analysis and visualization that illustrate patterns and relationships.

Real-time data … makes critical decision making easier for all officers.

President, public safety software, United States
The customer-activated enterprise: Insights from the IBM Global C-suite Study