Regardless of their age, size or industry, IBM clients share a conviction that information technology can be marshaled to create tangible competitive advantage, and they are willing to transform essential aspects of their operations to leverage IT’s power. Because of this, IBM clients today are investing in new technologies and services to become on demand enterprises. As first movers, they are establishing an early, significant edge over their competitors.
On demand business and computing solutions have improved the economics of and broadened the options available to enterprises — especially small and medium-size businesses (SMB). Revenue from IBM’s SMB sales organization was $21.2 billion in 2004, an 8 percent increase over the previous year.
In 2004, IBM’s revenue from its SMB sales organization grew by 15 percent in Asia Pacific, 11 percent in Latin America and 18 percent in the Central Europe-Middle East-Africa region. It also grew by more than 50 percent in emerging technology areas such as Linux, digital media and wireless.
By embracing On Demand Business solutions, IBM clients in rapidly developing nations such as China, India, Brazil and Russia are leapfrogging to new computing architectures and business designs. IBM clients include the five largest companies in India and five of the top 15 in China.
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