| (dollars in millions except per share amounts) |
 |
 |
 |
| FOR THE YEAR ENDED DECEMBER 31: |
|
NOTES |
|
2003 |
|
2002 |
|
2001 |
|
 |
 |
 |
| Revenue: |
|

Global Services |
|
|
|
$ |
42,635 |
|
$ |
36,360 |
|
$ |
34,956 |
|

Hardware |
|
|
|
|
28,239 |
|
|
27,456 |
|
|
30,593 |
|

Software |
|
|
|
|
14,311 |
|
|
13,074 |
|
|
12,939 |
|

Global Financing |
|
|
|
|
2,826 |
|
|
3,232 |
|
|
3,426 |
|

Enterprise Investments/Other |
|
|
|
|
1,120 |
|
|
1,064 |
|
|
1,153 |
|
 |
 |
 |
| Total Revenue |
|
|
|
|
89,131 |
|
|
81,186 |
|
|
83,067 |
|
 |
 |
 |
| Cost: |
|

Global Services |
|
|
|
|
31,903 |
|
|
26,812 |
|
|
25,355 |
|

Hardware |
|
|
|
|
20,401 |
|
|
20,020 |
|
|
21,231 |
|

Software |
|
|
|
|
1,927 |
|
|
2,043 |
|
|
2,265 |
|

Global Financing |
|
K |
|
|
1,248 |
|
|
1,416 |
|
|
1,693 |
|

Enterprise Investments/Other |
|
|
|
|
634 |
|
|
611 |
|
|
634 |
|
 |
 |
 |
| Total Cost |
|
|
|
|
56,113 |
|
|
50,902 |
|
|
51,178 |
|
 |
 |
 |
| Gross Profit |
|
|
|
|
33,018 |
|
|
30,284 |
|
|
31,889 |
|
 |
 |
 |
| Expense and Other Income: |
|

Selling, general and administrative |
|
Q |
|
|
17,852 |
|
|
18,738 |
|
|
17,048 |
|

Research, development and engineering |
|
R |
|
|
5,077 |
|
|
4,750 |
|
|
4,986 |
|

Intellectual property and custom development income |
|
|
|
|
(1,168 |
) |
|
(1,100 |
) |
|
(1,476 |
) |

Other (income) and expense |
|
|
|
|
238 |
|
|
227 |
|
|
(353 |
) |

Interest expense |
|
K & L |
|
|
145 |
|
|
145 |
|
|
234 |
|
 |
 |
 |
| Total Expense and Other Income |
|
|
|
|
22,144 |
|
|
22,760 |
|
|
20,439 |
|
 |
 |
 |
| Income from Continuing Operations Before Income Taxes |
|
|
|
|
10,874 |
|
|
7,524 |
|
|
11,450 |
|

Provision for income taxes |
|
P |
|
|
3,261 |
|
|
2,190 |
|
|
3,304 |
|
 |
 |
 |
| Income from Continuing Operations |
|
|
|
|
7,613 |
|
|
5,334 |
|
|
8,146 |
|

Discontinued Operations: |
|

Loss from discontinued operations |
|
C |
|
|
30 |
|
|
1,755 |
|
|
423 |
|
 |
 |
 |
| Net Income |
|
|
|
|
7,583 |
|
|
3,579 |
|
|
7,723 |
|

Preferred stock dividends |
|
|
|
|
— |
|
|
— |
|
|
10 |
|
 |
 |
 |
| Net Income Applicable to Common Stockholders |
|
|
|
$ |
7,583 |
|
$ |
3,579 |
|
$ |
7,713 |
|
 |
 |
 |
| Earnings/(Loss) per Share of Common Stock: |
|
Assuming Dilution: |
|

Continuing operations |
|
T |
|
$ |
4.34 |
|
$ |
3.07 |
|
$ |
4.59 |
|

Discontinued operations |
|
T |
|
|
(0.02 |
) |
|
(1.01 |
) |
|
0.24 |
|
 |
 |
 |
| Total |
|
T |
|
$ |
4.32 |
|
$ |
2.06 |
|
$ |
4.35 |
|
 |
 |
Basic: |
|

Continuing operations |
|
T |
|
$ |
4.42 |
|
$ |
3.13 |
|
$ |
4.69 |
|

Discontinued operations |
|
T |
|
|
(0.02 |
) |
|
(1.03 |
) |
|
(0.24 |
) |
 |
 |

Total |
|
T |
|
$ |
4.40 |
|
$ |
2.10 |
|
$ |
4.45 |
|
 |
 |

Weighted-Average Number of Common Shares Outstanding: |
|

Assuming dilution |
|
|
|
|
1,756,090,689 |
|
|
1,730,941,054 |
|
|
1,771,230,599 |
|

Basic |
|
|
|
|
1,721,588,628 |
|
|
1,703,244,345 |
|
|
1,733,348,422 |
|
 |
 |

The accompanying notes are an integral part of the financial statements. |
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